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October 2024 by Kent Peters
Good stock, but the most expensive grocery store I've ever been in. I think it's more expensive than whole foods. Most prices are a third higher than anyplace else. Although if you have your Tom Thumb shoppers card, that helps a little.
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September 2024 by Marcas Lukas
This TomThumb Pharmacy is convenient to use since I typically shop here. In general I like the service at this pharmacy, but what I don't like is that they don't have their staff provide priority service to the customers waiting in line. On my last visit, there was a least four staff members, not counting the pharmacist, behind the counter and only one was working the pickup line. There was a least three people waiting to pickup prescriptions, while the other three staff members were doing other tasks. I get it that they need to do other work like fill prescriptions and such, but when people are standing in line for several minutes and longer waiting to pickup their prescriptions, they should pause what they are doing and have one other staff member assist the customers waiting in line. I've walked into the store many times and saw nobody in line. So obviously this is when their focus is on their other tasks. And when customers are there to pickup prescriptions, standing in line, then this should be their priority. Very disappointed in the pharmacy management.
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August 2024 by the_turkish _chad
Huge thanks to Jeremiah who helped me at the pharmacy. Good communication to get me the medicine I needed!
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July 2024 by Love
Low prices
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April 2024 by Velma Quintero
Love the way staff is very fast friendly and customer service is amazing
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January 2024 by Sherry Terry
I was having difficulty with my previous pharmacy. My husband suggested I go to the Tom Thumb Pharmacy on MacArthur in Irving. I spoke to the Manager of the Pharmacy and not only did she assist me with my prescription she also provided me with information on RSV, based upon my specific health conditions. I will take this information to my doctor to discuss next steps. A huge thank you to a pharmacist that actually cares about the patient they are treating. Happy New Year!
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October 2023 by Tames Ink MannyFresh
Went to pharmacy today first time being here the gentleman took very good care of me was very courteous made sure I was in and out even the gurl checking me out was amazing best customer service I have ever encountered at a pharmacy
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October 2023 by Rick Moranis
Awful customer service.
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October 2023 by Khan
Fast turnaround. The answer their phone unlike cvs and receipts aren’t 3ft long
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October 2023 by DEEPAK DP KHANNA
Helpful and very attentive !
We shall return !!
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August 2023 by DiAnna Parbs
Depends whose working. Sometimes, I love this place. Other times, you feel like you're bothering them by being there
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June 2023 by Paul Mathew
Great pharmacy team!Especially the enthusiasm Jose shows in ringing people up and taking care of their needs and Rutul with his problem solving skills and getting prescriptions out fast!Found myself a new pharmacy ?
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May 2023 by Zaid K
Fast turnaround. The answer their phone unlike cvs and receipts aren’t 3ft long
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April 2023 by Phillip Stephens
I’m very understanding with wait times, mistakes, etc. I struggle when it comes to being spoken to with frustration and anger when there is nothing I’ve done to cause this emotion. Painful and disappointing experience simply bc of the tone of the doctor at this pharmacy.
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April 2023 by dave salazar
Poor service over the phone… customer service is rude as can be… and they’re always always late to work… how can a cashier show up on time but not the pharmacist on duty for day 3/4/2023
