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April 2024 by Yurubi Martinez
Very bad service, I would not recommend it. The girl treats you in a bad manner and always says they don't have the number you are looking for when the shoes are on display. They have done the same thing to me on 3 occasions.
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March 2024 by Jessie Silva
The management is vary unexpected in his position and his decisions to make it a better sales place and work place would not recommend this place for employment or the shop experience
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December 2023 by Sidney “His royal majesty” Poitier
Shoes are very expensive
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November 2023 by Hector Febus
love the store
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December 2022 by Jesus Herrera
Shoutout to Brianna , great customer service.
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September 2022 by Kiara Noble
Nice store, but this store didn't have much variety for my 6 year old son. I'll visit when they get a new shipment.
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August 2021 by Candice Davis
These people are horrible. My daughter asked for a shoe, the heavy set Hispanic guy turned his head and continued talking to his co worker. Didn’t go get the shoe for like another minute. Terrible service
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August 2021 by Michele Williams
Only store in Irving Mall that I could Find Size 6 White CROCS for my daughter They even had the Crocs Charms 3 for $5 Awesome Deal GREAT Customer service
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May 2021 by Jaycash 8a
Was about to walk in and spend money on sneakers but the guy in the front said I had to wear a mask…lol so I went to finish line and spent $200 instead…
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May 2021 by Kunal Patel
They gave me wrong size when I bought 2 shoes and won't change or do refund without the box.
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February 2021 by Giovanni Mendez
Great service and great product
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January 2021 by Anthony P
Worst experience I have ever had at shoe palace. I usually shop at 2 other locations but I decided to stop by this Location because I was in the area in Irving. The manger Will was very rude and acted like he just didnt care or want to help at all. I will never go back to this Location. I will continue to go to the Galleria location still as I am a long time customer. Avoid this store if possible and make the drive to another location.
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December 2020 by AnP
Worst experience I have ever had at shoe palace. I usually shop at 2 other locations but I decided to stop by this Location because I was in the area in Irving. The manger Will was very rude and acted like he just didnt care or want to help at all. I will never go back to this Location. I will continue to go to the Galleria location still as I am a long time customer. Avoid this store if possible and make the drive to another location.
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December 2020 by Myeshia “Your Favorite Girl MyMy” Gayfield
Went in for shoes for work told me they only had an 8 I waited as an associate went to gather the shoes she came back with nothing and told me another associate would look while servicing someone I came before and still did not get the shoes. The women was nice but the man was very rude and unhelpful he focused more on other customers than helping me and then went and came back with two different size shoes and offered me them as if that was what I waited for whole experience was a waste of time and very off putting. I will never shop here again. Save your money and time !
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December 2020 by RoBeezy
So I bought my son some Jordan's. I got the wrong size, took them to exchange them. But they didn't have his size, So he brought out 4 replacements. Which I took pictures of and sent them to my son. He picked and I got them. Now, I figured they were around the same price and if not I thought surely he would of been like, "These are a tad bit more"! Boy was I wrong. An extra 65!!! I had to get them cuz my kid chose them. Ugh. Other than that, everything else was cool, But damn I wasn't expecting to pay and extra $65!
