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April 2025 by Prajwol Gautam
The front desk customer service women need to have some manners
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April 2025 by Jennifer Johnson
love it
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April 2025 by Kendrick Perry
Use "Scan & Go"! It makes little sense to stand in line waiting to checkout with a phone in your hand. It also works for Alcohol purchase, which is a nice improvement over the way it was in the past.
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April 2025 by Roberto Coelho
Not many open cashiers
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April 2025 by denmar delacruz
Jenny is Awesome. Have seen doing ALL work. From moving, cleaning, pickup, delivery,cashier, remodeling, butcher, baker, rotisserie and more. She'll be the next GM! She needs to be recognized. GREAT JOB!
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April 2025 by Alyria Reed
Quick and easy
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March 2025 by Mike McElroy
Good prices and selection. American owned and ran, unlike Costco which is a Chinese company. Renewed for another year.
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March 2025 by Reyes
I love Sam's club wherever I have lived, but I hate this store in Irving, shelves are always empty, personal are clueless and nobody knows anything when you have a question. And when you call they never picked-up the phone, Sam's club district managers please do something about it, we have been neglected at this stores, whenever I want to do something I have to drive all the way to Grapevine.
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March 2025 by Laosamoa
I had the best experience at this Sam Club Bakery! Sylvia and her team are so great! Helpful and consistently generous when it comes to achieving your cake dreams!!! I recommend this club out of any others in the DFW! Best bakery hands down!!
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March 2025 by Queeney Ju
I am highly disappointed with my recent experience. The employees scanning receipts at the door should not be singling people out. I watched a family leave with a cart full of items and all they had to do was briefly show their phones. Meanwhile, I approached with only two items, showed my QR code, and was stopped to have my items scanned.
If everyone is being treated like a potential thief, then everyone’s receipt should be checked — not just some. The inconsistency and singling out of certain customers feels borderline discriminatory. After paying over $100 for a membership, I expected better treatment and fairness.
Please address this issue.
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March 2025 by Animesh D
Liked this Sam’s club - wide and lots of inventory. It’s far better than the Plano club. The inventory is good and provides a unique shopping experience to customers. The checkout kiosks are well maintained and faster. Staff is helpful and ample parking outside. There’s a gas station which provides lowest priced gasoline to its members.
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March 2025 by Sur Vey
For the first time ever, yesterday I decided to try Sam's optical. Not only did they have a nice selection of brand frames but the customer service was terrific! I worked with Mike. He was patient and very knowledgeable. Thanks so much Mike! You ROCK : )
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March 2025 by Paul Parkinson
A quick dash in to get some basics to take to a friend who is moving. Paper towels, cleaning supplies, etc, etc. They have it all and in economical sizes for big jobs!!
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March 2025 by Iesha Edwards
Outstanding Service from Anthony Martin!
I had an exceptional experience at Sam’s Auto Department on 2/20/2025, thanks to Anthony Martin. From start to finish, Anthony provided top-notch service, demonstrating professionalism, expertise, and a genuine commitment to customer satisfaction.
He took the time to answer all my questions, provided honest recommendations, and ensured everything was handled smoothly and efficiently. His friendly attitude and attention to detail made the entire process stress-free and enjoyable.
If you’re looking for outstanding service, I highly recommend asking for Anthony Martin. He truly goes above and beyond to make sure customers leave happy!
Would definitely give him more than 5 stars if I could!
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March 2025 by Tyler Hirsch
Collette from Member Services provided exceptional customer service today. I came in with a complex membership issue for my business account, and she solved it quickly, professionally, and with a smile. Sams Club should be proud of her work!
