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March 2024 by Luis H.
There's this weirdo guy working the front desk. I did not catch his name but he's blond and kind of short and chunky. He litteralay was being so obnoxious and rude when I had ask for advice on a product. He said he could not help me and then started mumbling things in front of me. When I asked for clarification what he had said "oh I wasn't speaking to you " and then MUMBLED STUPID. (Super condescending ) He was so rude and it's not my first interaction with him that ended with me being pissed. I don't understand why places like this hire unhelpful people. Also why is he working here if he's not happy where he's working at. But that's tea though next time I'll catch his name.
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February 2024 by Jarego
They are friendly and their service is good
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February 2024 by Asia Janae
The Banfield Pet Hospital inside of this Petco has committed fraud against me & im ready to take legal action. The hospital allowed someone to sign up for a payment plan under my name & reported it to the credit bureau. I have NEVER signed up for a payment plan. I called Banfield corporate and they refused to send me the paperwork they sent to the credit bureaus showing my signature. That’s because a document with my signature doesn’t exist. I disputed the credit report & Banfield somehow confirmed it without my signature/consent.took my mother’s pet to banfield to get a rabies vaccine & grooming. I paid for the service out of pocket. This occurred approximately 2016-2017.Years later in 2019-2021 my mother took her pet to Banfield for a separate visit. At that time my mother signed up for a payment plan. Banfield allowed my mother to sign up for the plan under my personal information instead of using my mother’s information. I never signed up for any payment plans & Banfield does not have my signature on file for a payment plan.Banfield failed to do their due diligence by not asking for proper identification to verify the right person was at the visit. This behavior is unacceptable, neglectful and abusive. The debt is not mine.
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January 2024 by Keana Noyd
So disappointed in the today’s grooming services. Not only did they overcharge me for my dog’s appointment, they also cut her beard waaaay too low.She does NOT look like a schanuzer to me at all and instead of explaining the why behind it, the man in the front told me “I hope your day gets better.”I hope you don’t have to experience such a horrible haircut for your loving companion.I will be reaching out to corporate!
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January 2024 by Nelson Amaya
Staff there was outstanding ????
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January 2024 by David Laugs
Our dog came out happy and clean from the groomer! We found our local groomer for Buddy.
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January 2024 by E N
Lack of saltwater animals. Very disappointed.
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January 2024 by Ron Hill
Good deals
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January 2024 by Denisell Mamani Mestas
They hit a little dog ?? ?????????
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January 2024 by samarth rout
Really good staff
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January 2024 by Michelle Nguyen
Made a barkcuterie board for My dogs birthday party with treats from here! Her friends and her all loved them!
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December 2023 by David E.
Was given price of $61.00. Charged $12.00 for nail clipping, $.99 materials fee. $61.00 for grooming, $10.00 for brushing her hair. $5.99 another materials fee for what I don't know. Total $113.00 + $20.00 tip = $143.38. Every other place I have taken her for grooming all these things are included. Not itemized. Also when booking appointment no mention of extra charges, just listed as services to be done. They don't tell you about extra charges until they are done, so you have to pay ( they can't put hair and dirt back on her). Really disappointed.
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December 2023 by Sher Jo
Took my puppy ? there for the first time and they did a fantastic job on his groom. He is a GoldenDoodle. Friendly service and fast ? I even got him a cute festive bandana for a great deal.
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December 2023 by Crickett Staffing
I am homebound and have tried three time to order something by phone and have it picked up for me.I WILL NEVER ORDER FROM ANY ONE AS STUPID AS THESE PEOPLE/ EXCEPT FOR A LADY NAMED MARIE.I'm sure there are some pet stores in the area that train their people better.
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December 2023 by The Truth Babe
The groomers are absolutely horrible and disgusting treat customers fur babies any kind of way don’t respect the request of the owners rude and nasty to our animals we ask for a simple cut our dog is practically bald due to inexperience groomers that should’ve been hired to take out the trash because the grooming job they did is disgusting for $100 and to top all this off I showed a picture of what we wanted we received the wish version of what we requested it was so simply a 2 year old would’ve done a better job they are not experienced enough to work with dogs
