Pep Boys at 1950 Beltline Rd in Irving provides expert tire services and comprehensive auto repair. The shop is noted for its great customer service, with staff described as super kind, helpful, and very friendly. Technicians and front desk personnel take time to explain issues and give realistic, honest recommendations in detail. Customers report that the team is willing to put in extensive work, even during difficult jobs like challenging tire installations that take several hours, rather than turning business away. The location offers convenience with same-day services, online appointments, and availability even on holidays. Many customers express a strong intent to return for future business, citing the reliable, professional service and helpful explanations as key reasons for their satisfaction.
Fast service, adequate price, comfortable place to wait. It was easy to schedule an appointment and I didn't have to wait to be seen.
June 2024
This place has great customer service and they are very helpful in explaining what is wrong with your car. I’m not good with cars so for them to explain in detail what needs to be done is very much appreciated.
June 2024
Super kind and helpful when I had a surprise car issue while in town for an appointment. All the stars for assistant manager Tre! Thanks, guys!
