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August 2023 by Tuyrita Chamberlin
Teagan provided us with excellent customer service. So friendly and professional, She was was helpful and very knowledgeable about the units and prices.
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August 2023 by Jesse Lowe
This place has new ownership "storage star" offering a Terrible Experience - Avoid at All Costs!I had an incredibly frustrating and unpleasant experience with Storage Star. From the very beginning, the sign-up process was an absolute nightmare. It took an eternity to get everything sorted out, and the staff's unprofessionalism and rudeness only made matters worse.To make matters even worse, there seemed to be an endless stream of hidden fees that were not disclosed upfront. It felt like every time I turned around, there was a new charge to deal with, which left me feeling taken advantage of and deceived.Moreover, the lack of care for cleanliness was appalling. Instead of maintaining the driveways and grounds properly, they blew dirt and debris right into the storage units, leaving my belongings covered in a layer of filth. It's disheartening to see your cherished possessions being treated so carelessly.Additionally, trying to cancel with Storage Star was a headache in itself. They made it overly complicated and seemed more interested in keeping me locked into the agreement than providing any kind of satisfactory customer service.Overall, I cannot stress enough how much of a disappointment Storage Star turned out to be. The staff's attitude, hidden fees, security issues, and lack of concern for the cleanliness of the facility make this place one to avoid. Save yourself the headache and look for a reputable self-storage company that values its customers and their belongings. I will never consider using Storage Star again, and I strongly advise others to steer clear of this unprofessional and disrespectful establishment.
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November 2022 by Abdiel Deleon
Honestly loved the experience of these rental spaces. Absolutely loved Dooley Bumpers, the way he's just so nice; he's absolutely a people person. He works hard and keeps this place clean. Even when it's burning up outside he's still outside making sure this place is clean. Sadly I had to end my monthly subscription but I would definitely go back here when I get back up.
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August 2022 by olubunmi deborah
This is a great storage unit with easy access to Hwy 183. Dooley is a great guy, friendly, and has good customer service. I will always use this storage whenever I am in need of one.
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June 2022 by Anna Vang
Teiarra helped me find the right unit I needed.Her customer service was great and she answered all my questions and was very helpful.I definitely recommend renting a storage here. Quick and efficient.
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June 2022 by Ricardo Ordaz
Dooley was great !! Very nice and knowledgeable, my experience was quick and easy.This guy truly made a impact on my decision in renting the storage.
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May 2022 by Aric Brookshire
Great service, Teairra was great. Visited several storage facilities before Oconner Storage and she was able to give me exactly the unit I needed. Thank you so much.
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July 2021 by Farren Tillman
My husband and I came in searching for the perfect storage to store my things. I was very pleased with Ms.Teairra’s customer service ! Although I was indecisive on exactly which unit I wanted she remained very professional and patient and I didn’t feel rushed . I definitely enjoyed doing business with the company ! Thanks Tearria for making things go smoothly! :)
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June 2021 by John Phariss
Dooley B: best manager we had here in my 17 years. Place is always clean and Dooley always here to help me out. Great customer service; storage place is very clean place. I would recommend you come rent from O'Connor self storage. Come see Dooley!John P
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June 2021 by Leslie Mohamed
Thank you, for your great customer service, worked with the manager Dooley on renting a another unit here at o'connor self storage. Awesome service!
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June 2021 by Jesus Chapa
The manager Dooley is the most professional manager I've had dealing with. This is my 2nd lease with him and the storage facility. He keeps the place looking good. And he was very nice to deal with. I would recommend O'Connor self storage to other people. Thank you for all your help.Dooley.
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August 2020 by Audrey’s Cornerstone
The prices are reasonable but the late fee is absurd! A $25 late fee for being only 5 days late! Storage unit back home in East Texas charge a late fee after 10 days or more! I’d rather relocated my belongings back to DEERBROOK SELF STORAGE! We have a great long term relationship and I’m returning my thing back in East Texas!
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August 2020 by DallasPilotCar
Very convenient to me since i live less than a half mile away.. Very nice people. Reasonably priced. They do not force you to buy insurance like a lot of places. They have various sizes and for another $10 a month you can access 24/7. The person that helped me is a young man who moved here from up north, i believe Pennslyvannia. I wished i had stopped by here way before now. I also wished that i could just get rid of things instead of storing them. However, if you are looking for a unit, go here and do not go to places like Extra Space because they are shiesty
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June 2020 by Jesus Sotelo
Michael went above and beyond when helping me pick a size for a storage unit when I told him what kind of furniture I would be putting in storage! 10/10 awesome service
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June 2020 by Shawn Foster
The place was great. Top notch security.