NAPA Auto Parts is known for its friendly customer service, with employees who work hard to ensure customers find the parts they need for their automobiles. Many customers appreciate the helpfulness and kindness of the staff, with some noting the excellent service provided at this particular store. However, there are mixed reviews regarding language accessibility, as some customers find the lack of Spanish speakers a drawback. While the store has received praise for its customer service, there are concerns about improvement in this area. One customer mentioned a less-than-ideal experience due to perceived biases and noted a need for better attention to safety and store conditions. Overall, NAPA Auto Parts offers a generally positive experience, with hopes for further enhancements in customer service and store management.
Awesome people. Went above and beyond finding me part needed to get my car running again!
June 2024
The friendliest customer service experience ever!!! Be nice to thos fellas, they work hard for you to be able to have the parts you need when you need them to fix your automobile. Thanks NAPA for the great service!!
June 2024
Don't remember gentleman's name but he pointed me.in the right direction.
