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July 2024 by Najee GHANIM
- ZERO customer service
- They tell something, and charge you too muchore on the system, when you discover what they do and come back they will deny
They are Fraudulent
- They wanted to charge me 400+ to switch a phone line, while the whole process should've cost 95$,, they have high targets to meet from scamming customers
- They told me home Internet is 45$/month, and they put me on 55$/month plan. Metro customer service say they shouldn't done that go back, when I went back they said I'm trying to fraud Metro while there employees are the scammers and fraud
- home Internet is not covered in Irving by Metro/T-Mobile, they told me my address is covered, again they changed my address to Mississippi!! Eventually I got very slow service and if you complain to Metro they will cancel the service because my physical address is not covered
- you tell me by now who is the Fraud and Scammers
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July 2024 by Todd Sal
Gerardo and Crystal were super amazing. I highly recommend this location.
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May 2024 by Abebayehu Awoke
I been metro 3 years on two lines. After 3years I want to move spectrum on a good deal .both my iPhone is pay cash.but they not allowing to unlocked my phone.it is wired.no reason.I don’t recommend any one in this service.once you get is not moved other company any more.You have to stacked forever metro pics.It controls your phone ,they can’t unlock your phone no reason.I talk agent as well as metro manager too .they not allowed.wired wired .
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February 2024 by Priscilla Gonzalez
Came in today and got some really good deals. If your needing a phone come see Crystal. She took care of what I needed and some.
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February 2024 by Valerie Reed
Went up there twice to make a payment and was told that they couldn't take cash payments. This is ridiculous . I think that they should shut down that location because they don't want to do their jobs.
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February 2024 by Nefertiti
Very helpful and professional. As we seniors are not very computer savvy it is wonderful to come to this branch and get help. The management and the employees are always willing to help. Thank you very much!
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February 2024 by Lino Muñoz
Thank you very much for my new Samsung.Excellent service Cristal
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February 2024 by Samantha Lumsden
Came in on my day off, walked out with a pretty great deal on a phone and bundle. Crystal and the crew are very informative and professional.
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February 2024 by Alberto Palacios
I came to make a Tmobile payment and Anthony made me change companies for better offers on the metro THANK YOU!!!
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February 2024 by foly Acouetey
Crystal gave me a great promotion today on my samsung tablet today. Great service?
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February 2024 by Sabine Samuel
Purchased a phone last month with these guys and came to adjust my plan ! Anthony is always helpful along with crystal and Carlos they always greet me with the best customer service!!
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February 2024 by kingjoeglobal ventures
Thanks crystal now my phone is working like it should ?
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February 2024 by Martin Gee
Best customer service here anthony and crystal helped me out got me a new phone with nice accessories
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February 2024 by Wheh Shsh
Today I made a payment, and I took my tablet on promotion ?Thank you Crystal and Anthony the best in Subway!
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February 2024 by Rare Deleater
Crystal is very fun energy amazing and helpful
