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June 2024 by MONEYMAN_MARLO
Love the customer service I highly recommend this location fast in and out .thanks guys!!
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June 2024 by Alicia Mendoza
Totally unprofessional! Samantha Garcia, your a disgrace! Customer service is priority when it comes your job! And you failed miserably!
Hanging up on someone after taking the phone away from another employee while I was asking questions about my account is what not to do when handling things. She shouldn’t work here cause that attitude stinks! Plus this place is really into some sketchy stuff. They wouldn’t let me add a line to my existing account and I had to make a whole other account for this line then asked me to come back in before next month bill is due and they’d murge the line to my existing account. ???? Why not just add to my existing account then!? What people will do just to make extra money! Fishy!! Never will come back to this store and I’m definitely switching carriers. Metro PCSh!t
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June 2024 by Wonder Woman
I had a wonderful experience with the workers at this store. I really enjoyed them! Zen is now my friend!
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June 2024 by Emmanuel Avalos
Anas was very helpful and explained everything really well, happy with my new phone.
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June 2024 by Jeremy Simons
Store clerks were very helpful and kind. Quick to give a discount
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June 2024 by Maria Garcia
I came with my phone issue and got a great deal on my phone. So I upgraded the phone through anas. Anas was very sweet and polite. He had also transferred all my applications from one phone to another. He has been a great great help! Had a good time at the store and this is going to be my go to store from now.
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June 2024 by Antonio Robles
Amazing customer service by Anas, he patiently took care of me and got me a new phone. BIG 5 stars for him. Very happy with my purchase. ?
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June 2024 by Tami Mitchell
My phone hasn’t been ringing for ever and I’ve been trying to figure it out myself , and I’ve tried everything that I could think of so I called metro and the guy told me to look above the volume button on the side of my phone and there is a switch and asked me if it was red and it was he told me to push it up so I did and he said he would call me to make sure it worked and he did and now it’s working again. lol who new so happy it’s fixed Ty metro
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May 2024 by R Lee
Great Samsung collection. Good service, even when busy.
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March 2024 by Creating Peace
Ms.Lupe is an awesome service provider! Hands down she gets the job done quickly and efficiently. Great personality great store! I smell managerial promotion!! She deserves it.
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February 2024 by amigos y testigos en el camino María
Very bad attention, the workers spend more time on their phones than serving customers, there are many workers but they waste a lot of time, it lasted 45 minutes and in the end they never attended to me
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January 2024 by Alyssa Camacho
I showed up at 8:30pm to add a line to my phone. Had every little piece of information that they possibly could need to switch companies. We walk in at Mohammad goes “you guys are late. I’m supposed to be closed already”. I proceed to tell him Google says you close at 9pm and he said “no we supposed to be closed at 8pm” and he wanted us to “hurry up”, pretty much rush the process that was already gonna be quick. He didn’t want us in that as much as I didn’t want to give him our money. I told him to get some hours put on their and to update google if they want to close at 8pm.
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October 2023 by Daniel Foster
Friendly people love this store
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September 2023 by error 8711
Great service
Friendly staff
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August 2023 by Abel Ma
I will not go to this store again or to the Lancaster store in ft worth there they sold me a cell phone and the internet box but after two months the box stopped working they say it expired now they want me to pay them for another internet box no It's just you what you think
