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March 2025 by Isaiah Todd
I took my fiancé in here last week to replace her phone after it was water damaged. We walked in knowing we were eligible for an upgrade and clearly stating our budget for the day and associate still tries to upsell us to the iPhone 16. The more annoying part- we wasted over an hour in store because the associate was completely unknowledgeable in the computer steps to set somebody up. Every thing I asked -let me call my manager steps into the backroom for another 5 minutes. Speaking about us in a different language- the manager on the phone asking if we were suspicious people. It was all just a rude waste of time. Please train people to know how to use metro systems and if the associate can’t handle that alone they shouldn’t be in the store alone. Ridiculously unprofessional.
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February 2025 by Andres Cordova
Bad Honda El Gordo seems racist
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February 2025 by Ebelin Medrano
Good quality service, the representative Jonathan is very well educated and knows how to explain everything well, my family and I are very happy with the service.
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February 2025 by Yensi Amaya
The guy there is an excellent person, Jonathan is always very kind and helps you with everything.
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December 2024 by Sandra Quinones
Salvatore was/is AMAZING very helpful and HONEST, and it smelled good in there, would definitely recommend doing business here. 100/10
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December 2024 by Ruby Jones
Outstanding service with rep Jonathan
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December 2024 by Marcelino Guevara
The representative Jonathan is very professional and a good person, he assisted me with all my problems.
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December 2024 by Adejah W
VERY HAPPY AND SATISFIED WITH TODAYS SERVICE! Jonathan had exactly what I was looking for with devices and provided exceptional customer service. Please come here for the best service with Metro!
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December 2024 by Manuel Chicas
Very good experience in this branch, the guy Jonathan is cool and even helped me configure Amazon on my phone because I couldn't.
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November 2024 by Jorge Valdez
Couldn't find the exact store, but they all the same, if you not buying a phone, they don't care about anything else..
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October 2024 by Natalie Robles
Thanks to the young lady that is all was at this store she is funny an very fast at what she doesthanka for all ur help
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June 2024 by Yoselyne Ferrera
Terrible service, they don't like helping in METRO
I wanted to change my line to T mobile, they made me call the call center, then they didn't help me, I went to the branch that supposedly they could do it. And what they wanted is for me to pay for 2 lines, theirs and t mobile's. Just because I wanted my number back. They don't even help because it's for T-Mobile itself.
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February 2023 by Carloan Lizarzabal
Excellent
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October 2022 by Google user
Went in to get my wife a new phone and they only had two different kind of phones in stock ??! How are you running a business and no phones in stock
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August 2022 by Joshua Callaway
Went in to get my wife a new phone and they only had two different kind of phones in stock ??! How are you running a business and no phones in stock
