“We have nothing but high praise for this location of Bank of the West on Irving Blvd in Irving Texas. Everyone inside the bank and the drive thru window has been polite, helpful, and fun Keep up the good work Carolyn & Sandra”
“Whenever I visited the Branch , the staff have been very cordial and also complete the business in a very quick manner. I like their security system which shows only the last numbers of the account. The account opening process also is available online and is very user friendly. I used the system with the help of Sandhya and felt very happy. The responses of all staff members, Iris, Robert, Blake, Sara, Sajana Sandhya and all others on the queries raised are pretty fast and very clear. I enjoyed every visit of mine to the Irving branch.”
“I want to share my experience with you. I have banked here for over fifteen years, and I want to scream a big thanks to Ms Veronica. Veronica has always been a rock to me. No matter what the task I bring to her, she takes it with ease and is always ready to help. She is the breath of fresh air each one needs, especially when it comes to banking issures. I want to say a big thanks to her personally and the crew that works with her. May
you continue to be the force everyone needs. Ms Veronica, thanks for your unwavering passion for your work and the customers you deal with every day.”
“Linda Howard was amazing to work with! Easiest transaction we have completed! We were buying our son a truck and she got us the best deal possible!I would highly recommend her she is the greatest and makes everything so easy!”
7:30AM - 5:30PM
5910 N MacArthur Blvd Suite 140, Irving“There was a miscommunication when I opened my account, and fees were being deducted. After speaking with the representative, all fees were returned to my account, and the policy was explained thoroughly. Even the Branch representative had miscommunicated and the representative was able to give a clear explanation. I was very pleased as the representative was pleasant and courteous. Very mannerable. Thank ? you for a great first experience resolving an issue.”
“My experience was good and very prompt I was in and out in no time the one who took care of me Ms Summers was great despite the other gentleman that was there barely acknowledged me!”
“The quality of service from the entire team is incredible, I went to open an account and it was a very good experience, Alma was super friendly and patient as was the rest of the people who work there, 100% recommended”
8:30AM - 5PM
4300 N Belt Line Rd, Irving“Always an amazing experience. The friendliest people who are always smiling and enjoy taking care of customers. Darla and Havolyn are the absolute best human beings around!”
“My first time being at this Branch Mr. Draylon Cooke helped me answer all my questions about loans and was very pleasant and patient. He did a good job customer service satisfaction need more guys like him”
“I met the most amazing lady today at this establishment.Her name is Kendra, and she treated me like a person, not a number. She listened to my concerns, and guided me thru the process. We talked for an hour and I just walked in. Along time ago I came to this place a they were rude. This wasn’t the case today, I would highly recommend her for anything.”
“I had my check up today with Dr Thirtha ??The Practice was so Inviting from the minute I walked through the door. I was greeted by Julie and Billie at the front desk , they’re both very friendly and welcoming. Dr luvs to give hugs and I received the best hug ?I was invited to come back to the treatment room by Dana, Dr Thirtha assistant who took digital X-rays ( she was extremely gentle when placing the sensors in my mouth efficiently . She set the TV on very scenic channel with calming music and placed lavender pillow and offered me a blanket ?? Dr .Thirtha actually did my dental hygiene cleaning while Dana assisted her . The procedure went smoothly without any discomfort at all , I was so relaxed I could have easily fallen asleep .. I did not have any cavities and my teeth feel amazing !!!If you have not yet visited the New and Improved Practice “Truist Dental of Irving “ formerly Dr Jones you must call and schedule an appointment!!!”
“Diego assisted me with our banking needs for a number of days this week. He was meticulous and very attentive to details and accomplished the tasks accurately in the shortest possible time. Even during busy time when we had to wait, he never ignored us and took the time to inform us of where we stood in line.”
“Just two days ago, I went to the TTCU branch in Irving, and mentioned to the banker who was assisting me to open a new account, the pleasure of going to do business in that bank. So quiet, very personal, and feeling that you are a superstar. I mentioned her my sensations during that visit, and now I am just expressing it to everybody.”
“Just came out opening my first bank account in US. What an experience with Zeba! She was so amazing and patiently handled each of my query. Thank you Zeba for your warmth and kindness.”
8AM - 4PM
4301 Regent Blvd Suite 110, Irving“Amazing experience! Adele and Jisenia are so helpful and friendly. They are genuinely kind and caring as well. The ease with which they opened an account and helped me get pre approval for a loan was wonderful. I am so grateful. Keep up the great work!”
10AM - 4PM
5400 N MacArthur Blvd, Irving“I’ve been here a couple of times. The staff is courteous. Specific mention about Danny, He has been really kind and helpful to accommodate my appointment admist his busy schedule, also politely answered all my queries related to the account n credit card, The account opening process was seamless and quick !”
“I came into this bank close to closing time on Valentines Day and all of the staff showed me Excellent customer service. They were All very helpful and kind and Never rushed me. I even offered to come back another day and they said no we can assist you now if you like and even stayed past closing to assist me. Kevin the manager was extremely kind and helpful. I will be going out of my way to receive service from this branch.”
9AM - 6PM
129 W Irving Blvd, Irving“Great people greeting me the second I walked in answered all my questions. Angel reyes was a great help for opening a new account made sure I understood everything. Thank you PNC for being an amazing bank!”
“We are an engineering firm that started our business in 2012. Cash flow has been a huge issue for us during our growth stage. Mazon was a God send! They are the most dedicated family run organization that really comes through for you in the time of need. We could not have done it without them. Thank you Ladies!”