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November 2023 by Vanessa Black
Shawn is friendly, knowledgeable and provided excellent services. I wasn't pressured to buy any particular brand of mattress but allowed to take my time and make my own decision. I highly recommend this location & Shawn & will return for future purchases as needed.
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November 2023 by Susan Maekawa
Extremely efficient salesman. He didn’t waste a moment of time, and knew the exact timing to step away to let us talk and decide. The delivery and setup took a bare 5 minutes. Would recommend them anytime.
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November 2023 by Mecha N Arnold
This is my third time purchasing from Dorien at Mattress Firm. He’s amazing. He has great customer service and I keep coming back giving him service because of the service and he goes above and beyond. Head into Mattress Firm and ask for him.
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November 2023 by edward evans
Abigail is friendly and knowledgeable on product reliability. I would recommend asking for Abigail if you’re in the market for a new mattress.If Shawn does your delivery you will not be disappointed, he is a true problem solver.
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November 2023 by Stephanie May
Abigail was great from the moment we walked in. She was so kind and helpful. She answered all the questions we had in detail. She really made looking for a new mattress experience very easy. I wish everywhere I went I could have an experience like we did with Abigail, It’s so hard to fine a person who is willing to take the time and I help you at stores now these days! Thank you so much for your help Abigail we really appreciate your service! We will definitely be returning!
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November 2023 by Kimchi Nguyen
Abigail was a very nice young lady to help me to buy an affordable mattress queen set. After a week, my family needs another size of mattress, we came back to Mattress Firm but different store near to Tjx n HomeGoods n luckily they have Black Friday sale plus $100 off for the mattress. The salesman named Sean give me a very good deal so I bought a set of twin xl mattress very quick than ever. Because the price is in my plan. Plus, I found out I can get a different if the price is lower within 120 days. So I came back to the first store n asked for the refund of the different. A salesman named Dorian very happy to help me when my turn has come. I’m a very happy customer shopping at Mattress Firm n I ll come back to shop in the future if my family need more mattresses for other room.
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November 2023 by Samina Mohammad
We had been going to few places looking for firm mattress. Many places were way out of our budget. So we decided to try out this place and within 15 mins we were able to buy what we needed that fit our budget. It was quick and easy process and we didn’t feel pressured to buy!
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September 2023 by Haley Escobar
Dorien was helpful from start to finish. I let him know my price range and didn't feel pressured to purchase. I am so happy with my purchase and with my experience at Mattress Firm. My last 2 mattresses have been purchased through Mattress Firm and I will continue to shop with them.Delivery was also set up within a great time frame. Other places are 3 weeks out for delivery. I ordered on a holiday weekend and it was ready to be delivered the next business day.
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September 2023 by Val Hedger
Dorien was fantastic and very helpful when I came in to look at mattresses. Looking forward to my new bed and will definitely go back if needed
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September 2023 by Gary D.
Sean and Dorian were great today! very knowledgeable about every product and mattress. We purchased a mattress the day before from the mattress firm in Highland Village (also excellent service) and when we walked in today they were very tentative even with other customers and treated us the same even with just buying sheets. Sold us the sleepys sheets (Sean) and little later in the day came back and bought temerppedic protector and very happy with all of mattress firm. Great prices and they do everything right. Don't do Nebraska, Ashley's, living Spaces ETC. I like that mattress firm has kept to just mattresses and bedding because they do it better than any other competitor.
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August 2023 by Bobby Clouse
Shawn my salesman was awesome. He only asked me once if I needed any help and then left me alone to browse.When I had a question he was readily available very professional and very friendly.The store was very clean and comfortable and had a great deal of inventory.
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August 2023 by Lisa Kinsey
Abigail was a godsend! she took her time with us, was knowledgeable, and was very professional. she made our shopping experience, not only painless, but enjoyable. Abby demonstrated customer service skills that are rare in this day and age; she’s a rockstar!
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August 2023 by Mohammed Aladra
Great mattress selections, what made our trip smooth is Dorien, amazing gentleman, soft salesman who gives you what you need to know and leave you space to think and make your decision! Highly recommended
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July 2023 by Dylan Osborne
Thank you, Sean! My wife and I had just moved to the area and needed a bed today. He was able to accommodate our needs in a quick and professional manner. Thank you!
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June 2023 by Sharmaine Ramirez
A great experience overall. Our sleep expert was Abigail and she was super helpful and kind. She had the knowledge to direct our search for the perfect mattress, and was also patient with me. Offered options I didn’t know we had such as online ordering for mattresses not in store. Great employee and awesome store!
