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November 2023 by Minnie
Thank you Jessie for helping me retrieve my clothes.
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April 2023 by Trc W.
HOLES!!! Ruined my cashmere sweater. Odd, tiny black litter/specks debris along the fold of the sweater where it lays on the hanger and around the holes. The plastic bag had some of the tiny black specks on it also. Yvonne was so rude, immediately made up excuses to deflect blame. A 2nd sweater had the same debris on it, but did not have holes. I do not take my clothes to the cleaners to have it returned with debris! Yvonne would not give me an email address to send in pics to a manager. I will never return.
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September 2022 by Demond Smith
I will not be back! Been a customer for over 6 years and the change of management has led to poor customer service, and nickel and dime tactics. Charging extra for literally unbuttoning 1 button on my shirt. The lady at the front desk is super rude got upset that I wanted my dress shirts laundered instead of all dry cleaned. Again nickel and dime tactics!Service: Laundry wash & fold
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March 2022 by Jay V
You guys are trash. I understand the weather is icy, give me a call if you're closing early. I have a conference to go to tonight and you still have my clothes.
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October 2021 by Catherine G.
Terrible. Do not bring dry cleaning here. I dropped mine off and the woman at front desk told me to pick up Monday. I came Monday at 3. They said I needed to come after 5. No problem. I just waited until the next morning. I went and they were still not ready claiming I dropped off the clothes Monday (absolutely not true). They did apologize for the inconvenience and I said I would be by after 5pm. We went to pick up and they were closed (well before actual closing time). Someone finally answered and THEN said cash only!!! ******Absolutely terrible terrible terrible service. DO NOT BRING CLOTHES HERE
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September 2021 by Mathew Parrish
Good quality dry cleaning and alterations. I’ve gone only a few times since moving to Dallas, but each time I find service to be quick and effective. I did have one pair of pants returned to me that became untailored, but after I let staff know they fixed it for me without charge. I plan to continue service there.Service: Alterations
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June 2021 by Yolanda R.
Great cleaners. Friendly staff. Andres is always welcoming you with a smile and greeting you by name.
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June 2021 by Yanaisa Riesco
Very professional, nice and great job dry cleaning coats. Great price too. I highly recommend this dry cleaner.
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June 2021 by Dave C.
I am new to the area and have 50 office employees that require dry cleaning regularly. In searching for a cleaner I found Hackberry. Their website says open until 7pm Mon-Fri. I arrived at 6:08pm to drop off my first load. A man inside their door looked at me and mouthed "we are closed" with a throat cutting gesture. Now, I didn't look at a 3rd party website, I used their own published hours on their website. Because of this poor business practice, I won't bring my clothes there again AND, will recommend to my people that they use another business. YOU LOST MORE THAN MY BUSINESS!!
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June 2020 by Jasmine Sal
My family and I have been using these cleaners ever since we moved into the area and I absolutely enjoy the customer service.The employees are very kind and helpful. The quality of the work is amazing and my clothes come back looking clean and presentable.
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June 2020 by Adam Davis
This place is the worse. They burnt two of my wife's blouses, and lost 1 of my polo shirts. They also charged me $2 per mens shirt because my sleeves were buttoned when I brought them in. Would only recommend this place to my worse enemy.