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“Affordable prices - however - be prepared to deal with a store manager that is rude. I was shopping there last night and thought I had an error on my bill (I didn’t). My cashier was very sweet - looked at my bill & called the mgr to issue a refund on something I thought had been hit twice. The manager comes up - speaks to her in Spanish - the cashier is responding in English (my language) & the manager continues to speak to her in Spanish. I don’t understand a lot - but she asked the cashier if I was lying or not telling the truth - the cashier responded (again in English) that my cart was right there as evidence. The mgr continued to speak in Spanish. Then turned to me and spoke perfect English. All I can say is HOW RUDE. She has NO BUSINESS being a manager if she is going to be that condescending to customers. I KNEW she knew English because the cashier was speaking to her in English yet she continued to speak Spanish - a language I don’t understand. Great job in customer service from the cashier. She treats the customer with integrity and respect. The manager needs to go back to school for training. The cashier is more deserving of a manager position.”
“I have been visiting all of the Dollar General's in my area to see what all the hype is about. I see folks on YouTube stacking coupons and saving money.I have visited this store a couple of times. The staff is friendly and the store is a bit chaotic. The home decor aisle has rugs on the ground so it's hard to push a cart through. Other aisles are blocked by carts. It's messy. I was able to find what I was looking for, however I did notice that not all of the toys are in the toy aisle. They're at the top of the shelves across the store.I ended up doing a return after not correctly reading a receipt and the staff was helpful about it.”
“I love this store. The recent remodel with. The coolers is great. The staff is so helpful everytime I go in. The manager works hard along side her staff to keep the store looking great!”
“Does this store except the CIGNA HEALTHY BENEFITS? Otc allowence? Explain what products can I get... Thanks customer what about the health food choices allowences? Thanks alot , our night”
“Found what I needed fairly easy, staff was engaging & friendly. The only quirk that was a little unpleasant the clutter of unstocked merchandise just block the walk ways, it happens. I just feel it should be addressed early or later in the day when not so busy.”
“I love dollar stores. Good selection of items.
Reason I gave 4 stars and not 5 is because you need to pay careful attention to prices ... some things more then $1 and not marked so you don't know you have been charged more.”
“This wonderful little place holds more than you would ever imagine looking from the outside. We always love to go browse just to see what they have. Sometimes they get different things in that they will have in stock. There are certain things that are really great prices that we go there for all the time.”
“This is my go to Dollar general, the manager had no problem with me returning a purchase from a previous store that gave a hart time he help me with the best attitude,”
“Had everything I needed from coffee to ladies throw away razors, cat food and more. Also had good selection of many, many things. Walmart shelves were mostly empty in household cleaning products, paper towels, etc. but Family Dollar had plenty. Best of all, I didn't have to do a lot of walking which happens when I go to Walmart, then my legs hurt for hours, but I'm 76+ years.”
“I had a wonderful experience coming to this Dollar General tonight. One of your employees (his name is Eric) was the most helpful, patient, friendly and professional employees that I've ever encountered at a Dollar General. From the minute I walked in I needed help finding certain items and Eric didn't hesitate to help me find what I was looking for. Some of the items he wasn't sure if y'all carried but he didn't stop helping me look until we found them. Ive been under the weather lately and kind of out of it and he really went the extra mile to help me. I got to the store with maybe 10-15 min to shop. I was looking for something to feed my family for dinner.snd Eric let me know politely that I had 5 minutes left to shop. He rang me up and could.trll I wasn't feeling well. He helpede out with my things Also I left my notepad in the store and he came back out to find me and give it to me.
I didn't ask how long he'd been working at Dollar General but this kid deserves a raise. He represented this Dollar general so well that any manager would've been proud of him. Integrity is something this guy has. I would love to see that Eric gets recognized for his work ethic and doing good when no one is watching.”
“Kina and Terri were SOOO kind! They helped me get exactly what I needed and were so warm and welcoming! Very good inventory and full of it for sure!! It was so clean and organized as well. Felt so nice and spacious and again, the customer service from these 2 ladies was TOP TIER!!!!!”
“This is my preferred Family Dollar in the area. They have a good selection and good sells, especially if you use their app with digital coupons. The staff are for the most part friendly. Definitely not too friendly, but certainly not rude. Sometimes when they are stocking it is annoying when you can't get to things with all the stock carts everywhere. But, overall, I like this store better than other discount stores in the area.”
“Clean and organized!I just moved to Irving from Northwest Dallas and let me tell you, I am impressed how clean, stocked and organized this store is! This is the first store from the chain company to be neat. Great job to the employees keeping the great work their! Also, sign up on their app to save a couple bucks on everyday items. every time you enter your number on the keypad you get spins on the Family Dollar app to get special coupons on future purchases.”
“They had everything I was looking for, they've got the best supply more than any other Dollar Tree. The check out lady was very nice, friendly and blessed with great service.”
“Brenda has great management skills. In hopes of returning a fairly new, lightly used product which didn't meet the standards advertised, we weren't able to return it ?. We didn't use the product anymore after the first time because the quality didn't seem as advertised and seemed as though broken. We wère told by her, but not initially, how we couldn't return certain products, even if they were sold to us broken, because of the "store policy". She eventually allowed us to trade the product with one of equal value, having an understanding that the policy can't benefit the company and the customer in the long run by it being enforced in it's entirety. It was a selfish, lazy and unbalanced policy that only benefited the company. She understood that people don't buy things to waste money but that they expect to obtain the advertised value from the product in which they buy.”
“I really like this store. They always have a great selection and the staff is always friendly. My only complaint is that they tend to have boxes unpacked for a while. I understand that finding laborers are tough...but for as much money as dollar tree makes, you'd think they'd have competitive wages so they keep people. That part is important. This store could be really great!!”
“Went today and XAVIER was so kind /friendly. I went in having the worst day of my life everything was going wrong for me and left with a smile thank you Xavier you made my day please never change. And by the way I have never visited a store as clean as this one at 183/Beltline. Everyone was so friendly and welcoming thank you everyone ❤️”
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“I was just in the dollar deals and party supplies store second time and wAs highly impressed and the young lady that helped me was Maritza she was awesome they have my business may God bless there business keep up the great work and thank you may your business grow and prosper may God bless you”