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November 2023 by Burhan R
Very unprofessional
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August 2023 by Jonathan Moreno
He wasn't there and he says he'll be back in 2 hours on a piece of paper he put outside the door, it's disrespectful.
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June 2023 by Pawan Ghising
The worker their needs raise or some energy when they see a customer. The lady there wasn’t happy to see me or help me, so I did everything online. Close this store, it’s old and they don’t need a store at all.
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May 2023 by angelica hdz
Bad place, bad customer service. Sorry cricket!
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October 2022 by Latrice Joiner
If I could give 0 stars I would the manager Wendy B is a scam sold me Apple air pod pro that didn’t even work charged me extra on a screen protector and didn’t think I would notice it asked several times did a reciept while I was in the store on Friday didn’t receive emailed reciept til Sunday morning once I saw the reciept I noticed the extra amount she charged me been calling and going by the store since Sunday and her co worker keep lying saying she not at work and this and that also cricket has a 7 day return policy go there today and they tell me she won’t be in til this Wednesday is 6 days one day before the 7 day return policy I would never ever do business with this store again
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July 2022 by baker ababneh
Went to get the 5G on my phone that supports 5G, it has an old sim, needs a new sim, after about 25 minutes working on it, they didn't change the sim, said all good!!, Here we don't have a 5G coverage, they also made the fonts in my phone not what it was, ....very bad experience.
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May 2022 by Cynthia MacIntosh
They were closed. Easter Sunday. But we are considering going to another service provider
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November 2021 by Randy Mcclary
Slow customer service
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September 2021 by Rafael Pajarez
Awful service go to metropcs instead
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August 2021 by Dominic Merinos
Good service.
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July 2021 by Denise Arroyo
Very IGNORANT staff that works at This cricket location especially the supposably Manager Wendy and the other lady Eneida. Extremely RUDE and DISRESPECTFUL. Had a terrible experience with these two women. Very Poor Customer Service. Definitely don’t recommend coming to this location. If so be very attentive on your items and what it is your paying. If possible I would’ve put negative stars or at least 0. ?
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June 2021 by Jonathan Thompson
These ladies Eneida and Wendy at your Story road location in Irving,we're absolutely incredible in providing me with exceptional Legendary service,their recommendations influenced me to purchase a newer more up to date 5 G phone,that is instrumental in my career, I will always do business with cricket because my experience with these young knowledgeable ladies was extremely helpful.
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October 2020 by Michael Duncan
EXTREMELY Helpful and friendly.
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June 2020 by Justin Bailey
No mobile hotspot
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January 2020 by John Curler
Just walked around looking good competition for other phone companies
