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May 2024 by Rose G.
My 2006 Lexus IS250 was sent to CarZone in Irving Texas to have a new engine replaced. I paid 1,100.00 for a New Engine to be put in my car, I also paid 1,100.00 from another card for the labor. I got my car back in worse condition. My air & music no longer works in my car, my back windows won't let down as well. The main thing is I had my car sent to this shop for an engine replacement and I didn't receive the service. I have proof of the same engine in my car from before it was dropped off. I got my car back with check engine lights still on, same engine and not the New one I paid for, I was told by a worker (Ronaldo) that the engine was sent back to LKQ because it wasn't an engine problem. I should've known something when the owner persisted that I pay him in cash. People Trust You To Fix Their Cars, Do Better As An Owner Cali/ Khalid.
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March 2024 by Faheem Gafoor
Great quality work at this location
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March 2024 by Peter Edward
Great customer service and very knowledgeable and experienced team!
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March 2024 by Mohammad Bahadori
best service
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March 2024 by Mena Masry
Exceptional service
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March 2024 by Khald A.
best and most reliable mech shop i have been to, they did my breaks and solve my car overheating problem
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March 2024 by عبير غنيم
I had a fantastic experience with this mechanic! Ali was honest, knowledgeable, and went above and beyond to fix my car. The service was reasonably priced, and the staff was friendly and professional. I highly recommend them for any automotive needs.
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March 2024 by TheMan InTheHouse
No so many people who had problems with this location posts things. Since they are aggravated with poor service. Since I had multiple problems with the so called mechanics and the shop staff I decided to post this remark. I paid over 3000 thousand dollars to have all my engine; transmission, value cover, etc gaskets replaced. They took over two months to finish the job and not even a week later gaskets started leaking oil. In additional I started having problems with other unrelated parts. Several of their poorly trained mechanic took the entire engine apart 4 times from the frame and put it back horrible. My car had muliple loose parts, which became damaged. My water pump, my power steering pump, my pulleys, my belt, my radiator hoses, one of my headlights, the electrical wiring, the alignment and my steering wheel is loose.I had to leave the car there for another month to fix it. Ali, the store manager complained that his mechanics screwed it up, which happened to have left the shop. I came there over 17 times and each time Ali would complain on those mechanic, which I would argue he hired them not me. The Owner, another individual who has no idea about what is going on in his shop besides taking the customers' money to the casino, every single week as the shop complained about. Each time I came back to the shop with a problem, Ali tells me that the parts are warranted but has no time to get my car in. He clearly cares about collecting money from customers and ignoring the problems that happen afterwards. He either complaints about not having enough space, his store manager not paying him, not finding mechanics and when he gives me a date to came in, guess what????? He doesn't have time or space when I came back.DO NOT GO TO THIS SHOP!!!!!!!!!THEY ARE TERRIBLE IN THEIR OF SERVICE!THEY COMPLAIN ABOUT THEIR PREVIOUS MECHANICS!THEY ARE NOT UP TO THEIR WORDS OF CUSTOMER SERVICE!Reposted--- Ali called me more times after this was posted then he ever did to fix my car. In addition the scamming owner posted that I did not detail the problem..... Hello... please read the sentences. It stated every single thing you screwed up on.... it stated how you can't find a legit mechanic. It stated you claim to have warranty for parts but cannot honor that for customer. It statesd you have poorly trained mechanics or they just do not care. Your shop is a joke to customers.
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November 2023 by Bill Rosas
Best mechanics in Irving. Integrity beyond reproach!
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October 2023 by Thomas Trusty
Got car inspection
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August 2023 by veeru yeddu
Make sure check your vehicle before leaving they were charged for my 4 breaks and only 3 replacedService: Tires
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August 2023 by Amy Bridgewater
Went in to get a ECM they said it would cost $1300 and instead said wires was short so they said they fixed it but as soon as we left it broke down again. Took back up there they said there was water under floor board and need to wrap the wires and said it was fixed. Broke down again with same issue. They said the ECM needed replaced. Now been in the shop for two months and they said they got a new ECM in but it's not working and have to take it elsewhere. They charged $1000 to wrap wires when when we first got there told them I needed ECM and their computer said ECM but now they said I have to take it elsewhere.Service: Electrical
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June 2023 by Idk Gamez
They told me to but a new cap for it to stop leaking but it didn’t stop i took it back again they said they were finished with it but they fixed a part where it wasn’t leaking
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May 2023 by jacob landa
Amazing place going every time I need anything the price is killer and the work is good couch’s and tv I’m waiting room I actually fell asleep how comfy great guy thank you allServices: Auto engine diagnostic
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April 2023 by Donna Forya
It didnt take long for them to get to me. He actually looked at my car and told me the problem that I already knew and towed me to the shop and fixed it. Thank you so much for your friendly service.Service: Engine repair
