Budget
Car RentalHours:
850 W Walnut Hill Ln Ste 127, Irving TX 75038 Hours
About Budget
Budget offers great customer service, highlighted by Asad, who is noted for being helpful and kind. Customers appreciate the smooth process for extending rentals and resolving issues, such as swapping cars when problems arise. Many describe their rental experience as the best, especially after facing delays, with quick and efficient service during pickup. While the location is friendly and helpful, some visitors mention that the cars can be a little dirty, likely due to hotel conditions. It's also important for customers to understand the policies regarding payment and vehicle availability; pre-paid rentals are non-refundable if returned early, and extensions require signing a new contract. Despite some minor issues, overall experiences at Budget are positive, making it a recommended choice for car rentals.
Most Recent Reviews
May 2025
So far I have rented thrice and my experiences are good. The last time they didn’t have the sedan car that I booked, so, they upgraded me to a premium SUV car. I like the staffs here.
July 2024
Great Customer Service.
Asad was extremely helpful with information and explaining it to me.
Great vehicle as well.
I also extended and the process was smooth.
I appreciate you.
Thank you.
July 2024
I give 5 stars to Asad who helped me swapping cars after having an issue with the first one. He promptly resolved the problem and was very kind in the process.
More Comments(61)
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