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February 2023 by Theodore_Leonard
Liz is incredibly kind, knowledgeable, and professional.
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February 2023 by Brittany
Was given misinformation about their refund advance. The only reason I did my taxes with them was on the contingency of the loan that I needed to pay for my college classes and was told that I would qualify based on the amount I recived to cover the refund advance which was well over the refund advance amount. I didn’t receive the refund advance and essentially paid over $400 just to say I filed with H&R Block and have my refund put on some card I didn’t want and have to pay additional fees for and ONLY filed with them beyond how they explained how the refund advance worked. I will stick with Turbo Tax as I did before with previous years and never had any issues.Update:I was audited because the tax advisor didn’t add one of my husband’s W2s because she “forgot”. This company did absolutely nothing to fix it and said it was on us because we didn’t catch HER mistake.
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February 2023 by dengue derbez
Great place to do your taxes, if you have questions, they can help you with all of them. Specially useful if you are on a VISA and just came to the country.
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January 2023 by stacy merchant
Wendy is always so helpful and caring. She always tries to get the most out of my return
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June 2022 by Selgrin
Last year it was $200, this year $350 with no differences. Regular HR Block screwed up last year, so it snowballed and got even worse this year.Sorry, I won't ever come back. You can call about thevdetails if you like.
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April 2022 by Venkat P K
Quality of service is extremely good, world class. Wendy is the best. But the service is just too pricey.it has been increasing year after year
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February 2022 by Robert Lawson
I received great service and tax advice.
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June 2021 by Sreenath M M
I have filed tax return as married. They charged me around 69 usd. I was ot getting tax return even after 4 months . I rang them and followed up. She said irs might delay bcz of their administrative reason. I waited again for 1 month . Nothing happened.Then i took the W2 again and try to file from my side using turbo tax. Now the return is filed properly and my tentative refund date is with in 2 weeks.My advice. Please don't to these people , they neither knows things properly nor do they suppory us aftet the premium amount is taken from us. If i had waited assuming tgeir advice, I would not have received my tax return at all. Beware of these people. There are many small firms which would help you and provide you good refund and do a great after service support.
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May 2021 by J Nob
Extremely disorganized. They’ll continually tell you one thing and then something completely different. Went through this for two weeks with Block advisors. This has been the most disorganized place that I’ve ever done business with. I really don’t know how places like this function. I wasted so much of my time dealing with them. At some point , you have to realize that you’re doing a bad job and wasting customers time. They literally had no idea who I was each time I would call and they would try to give me other customers tax tax information. Then they would just start giving more and more incorrect information. Will not file my taxes with this disorganized company next year. Very poor communication between their staff members and to customers.
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May 2021 by Kohner Morgan
Had a 1pm appointment to file my taxes today. Arrived a few minutes early, but not a single person in the office came to check me in. Waited for 30 minutes and ended up leaving at 1:30 having not talked to anyone. I understand appointments run long and am absolutely fine with waiting, but waiting 30+ minutes without a single person coming to greet me is a bit ridiculous. There were multiple advisors not working with clients at the time. Someone could have easily taken 15 seconds to come out and let me know what kind of wait to expect. Tremendous waste of time.
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April 2021 by Jacquelyn Barnett
If you're looking for a good CPA talk to Wendy Corder. She is extremely efficient and personable. She adheres to all the rules but looks out for our best interest too.
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April 2021 by Lizeth Hernandez
EXTREMELY DISSAPOINTED of the lack of unprofessionalism and lack of information.First time filing taxes and it was done completely wrong. Advisor did not listen to what I was telling her and she just assumed my filing status. I spoke to the manager and apparently she was suppose to get back to me 5 days ago and I have not heard a word from her. I have called and left several messages, emails, voice mail messages and no response.Poor QualityPoor ValueNot ProfessionalNot Responsive
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April 2021 by J Nil
Been using this place for my taxes for about 5 years. Each person I’ve worked with has had outstanding customer service and care for my taxes and situation. I feel confident in my filing each year with them.
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April 2021 by Debbie McClung
Deborah Henning, was very helpful and patient. She helped me understand the ever changing process. I went to her last year and will continue to go to her.
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April 2020 by Susana Sobrino
Wendy, the tax preparer who took care of my taxes, was extremely knowledgeable and savvy with my tax preparation. She has excellent manners and a high degree of understanding and grasping the intricacies of my taxes. I am very glad to have found another tax preparer as knowledgeable as her. I have been a customer of H&R Block for over twenty five years and she personifies the commitment your company has preparing efficiently and accurate taxes.
