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December 2023 by Matt Rocco
Excellent service experience. My car battery was tested and replaced in under 20 minutes. My technician was super friendly, knowledgeable and efficient. He made every effort to find the perfect battery match for my car. Faster than scheduling with a mechanic and higher quality service than at your standard auto parts store. With testing and installation included for free with purchase of a battery, this was a great deal.
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November 2023 by Jill Johnson
Keena went above and beyond to get my key fob working again. It's taken me entirely too long to post this review, but if I needed a battery for anything moving forward, I will absolutely call this location first.
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October 2023 by Many Hing
Keena thank you so much! I did not have time to pick up the batteries as I was running meeting to meeting. Keena went above and beyond even to trying to see if it’s my car batteries to begin with.Highly recommend. This business has provided exceptional customer service! 10 stars.
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September 2023 by Brent Heady
Price was decent. Staff was useless. Purchased a deep cycle RV battery for my teardrop trailer. Website says they offer free installation and I clicked around looking for any exceptions but couldn’t find any. Ordered the battery and went in when it was ready for pickup. Brought the trailer with me and asked about installation. The employee looked at me like I was from another planet. No installation on this battery (evidently). So I asked if they could come take a look at my connections to see if they have the tool I would need so I could do it myself there and leave the old battery with them. “We can’t let customers use company tools.” So I went home and did it myself after searching and finally finding the right tool but the nuts on my old battery didn’t fit the new one and I wasn’t given Nita to connect it. All of which would’ve been apparent if the staff had done literally anything to help me install it. Definitely won’t be returning with any future business.
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September 2023 by Norma Al Rousan
To be honest, it is nice not to drive out of my way to get here. The store is conveniently located off of 635 and near Olympus. EASY on and off 635.
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June 2023 by Terri Hatch
I could say so many wonderful things to say about this Batteries Plus location! Not only did they repair the screen on my iPhone for less than half the cost of the Apple store, I was able to get it fixed right there on the spot while I waited in no time at all! Thank you so much!!
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June 2023 by Dawn Adams
Keena provided over the top customer service. The staff that helped getting the batteries in my car were professional and friendly.I will return to this batteries plus location for any future business I have.
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April 2023 by Russell Reasonover
Thanks Chris for excellent customer service! Also giving me the info abt the batteries ??. Customer for life!
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April 2023 by Jay Digs
Purchased a car battery here, and the installation was not a simple task. The technician rose to the challenge, even went to the auto store for a replacement bolt to ensure the battery was properly secured. Great job by the staff here.
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April 2023 by Chang Zhang
My first time here, I paid $292 to replace the broken glass on the back of my iphone13 pro max, and after 4 hours to pick up my phone, I found that the display on my phone, which was originally intact, had all kinds of colors Vertical lines, not working, I replaced a cheap display after a week, I think it will break again in the middle of use, because it looks cheap, I want my money back, the manager of the store My request was rejected without any compensation plan?? Harker Heights Store
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April 2023 by Beverlee Sullenger
Excellent and friendly customer service. Great iPhone repair service. I highly recommend this place. Easy in and out which is even a plus. Great team!
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February 2023 by Amit Gupta
Awesome, great service
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February 2023 by Chris Barber
The employee Michael was super helpful and friendly. He answered all of my questions and had a great, positive attitude, something that is rare to find these days. I will 100% go back based on the service he provided!!! Go see Michael for your battery needs!!! Also Christian was very helpful on the phone when I called but wasn't working when I went in the following day.
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January 2023 by Ralph P.
I was there for a battery replacement in my device and things didn’t go exactly as expected. The owner went the extra mile to take care of me and put everything right. I did not have to raise cane and fuss, she just stepped up to help. With a smile. Very refreshing and appreciated.
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January 2023 by Sara Sharratt
Keena, Blake, and team went above and beyond to get my mom's key fob cur and b programmed. We drove from McKinney to Irving and will continue to make that drive for our battery and bulb needs. A+ customer service!!
