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January 2024 by Saul Valdez
Very professional
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January 2024 by Pam Parks
Had what I needed, answered my questions professionally. Nice place
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December 2023 by Jay Band
Good area in and out service
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December 2023 by Luis zanella
Promotional batteries, Home service
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October 2023 by Philip Patrick
Quick in and out with armor all
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October 2023 by Greg Bohlmann
I've been going to this store since it opened several years ago and have never had a complaint until now. I don't know the name of the clerk but he's a new person there, has a beard, and in my opinion a bad attitude. Recently I asked him to order me a new accelerator pedal for my car. The part took nearly 3 weeks to arrive and I never received a call from anyone to let me know that the part was there. When I came over this afternoon to pick up the part I noticed right away that it was the wrong part. The mistaken part or the three weeks delivery isn't why I'm unhappy. I'm unhappy because "beard guy" told me that I had given him the part number to order...effectively "gaslighting" me, the customer. Now how would I know what the part number would be? There's no way I would know that. I only can provide you with the year/make/model of my car and a description of the part that I need. Now if the computer kicks out the wrong part with that information then someone just needs to fix their database. That is no big deal. Blaming me, your customer, for your (or your computer's) mistake? Well, here's my answer to that: I'm taking my business to an entirely different auto parts store. There is absolutely no excuse for this kind of poor attitude by your staff.
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October 2023 by Kay Duke
Ricky is the absolute BEST. Phenomenal customer service- this store is great!!!
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September 2023 by James Zurobski
Well Im not for sure but it seems like the customers know more about and how to repair their auto problem.
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August 2023 by Jerry Smith
Helpful clerk for once, very nice.
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July 2023 by Terry Holguin
When a woman goes to the AZS they look at you like you don't know what you're talking about that's why I don't go there.. So that's why they get 2 ⭐
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May 2023 by Catherine Sanfellipo Williams (Cathy)
Great store friendly staff.
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February 2023 by Alicia Bradshaw
Like a kid in a candy/toy store! Love me some auto zone. Can't complain almost ever. Sometimes there is a green sleeve in there that just needs a bit more experience or to learn how to say 'I don't know' rather than giving false info. But that's maybe 1 time out of 15.
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February 2023 by Adam Paslay
Well stocked and always has what you need.
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November 2022 by Kirsten Williams
Went into the store 10/27 around 11:50am. It was two workers and I was the only customer: I asked for a diagnostics test since myengine light was on. Jovan did not want to run my diagnostics test; instead she insisted that she gives me directions on how to do so myself. I respectfully told her I don’t feel comfortable doing her job and that I wasn’t going to do it myself. Jovan stated that she wasn’t going to come outside so I politely left and drove out to Advanced Auto parts on Belt line, where the manager didn’t have a problem with coming out the store to do the test.
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November 2022 by Barbara Comer
Our local Auto Zone is always busy with lots of associates to answer questions & serve as counter help. I, as a woman, have always felt at ease asking questions & or getting help with the installation of a battery or having a diagnostic test done on my cars.
