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February 2024 by jania
Paul was my store rep when I went inside AT&T about a concern with my wireless phone bill. He was very knowledgeable, understanding and helpful when it came to the questions I had. He was also very relatable/funny and I did not feel pressured to continue with the plan I had. Definitely recommend working with Paul if you’re unsure when it comes to phones and more!
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February 2024 by Zeus Inferno
I just left the ATT store on Collins by the stadium! Terri was my Rep! She provided great customer service and went above and beyond! I sincerely appreciate her and the job she did! Thanks to Terri I am staying at Att!
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February 2024 by Chad Allen
Sandra is awesome! She made it very easy to add an additional phone line and buy two new phones.
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January 2024 by Juan Carlos Hernández
Excellent service, the lady who attended us was very friendly.
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January 2024 by lula Pettway
Gerardo was great, he attended me through out the whole process & we even enjoyed talking about my old job which made the time pass doing the activation & transferring from one phone to the next.
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January 2024 by Myka Whitson
The manager never got anyone to tell me about the pixel 8 pro because he didn't think I was a "sale"Yeah not anymore you clown.
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January 2024 by Linda Harrison
Paul has been very helpful more than once. The first time was to change from Direct TV to AT&T streaming. He installed it and helped me learn how to use it. Yesterday he transferred everything from my current phone to my new phone and set up my grandsons new phone. He has gone above and beyond to assure that I am comfortable with both of my new services. Thank you for employing people that remember that customer service is the most important part of their jobs. I have been a AT&T customer since the 90's and will continue to be one.
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January 2024 by Jenn Gutowski
Amazing service!!!! In and out in less than 15 min!!!
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December 2023 by Osiel Lopez
Satisfied
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December 2023 by Bigina Thapa
The girl working there named "AMBER" has attitude problem. I don't know why is she even working there if she is going to answer her customer with "Do you want me to help you or not". I went there because I was having issues with transferring my number from old carrier to AT&T. First of all, somewhere in middle of the process she herself told me that the process was gonna be almost like 1 minute. When it was more than 10 minutes, I simply asked her how much more time should I wait? ….for which she answered "I don't know how much" Then I told her that " you told me it was gonna be just a minute" for which she replied "do you want me to help you or not." Very pathetic and rude. Doesn't know how to handle customer in a good manner. I’m giving 3 stars only because the rest of the staffs have always been nice and helpful to me.
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December 2023 by Andrea
I recently went in with my Dad to update our IPhones. We were immediately helped by Sandra who was super sweet and took care of it all. Thank you!
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November 2023 by Rob Soto
These people did not know anything about the situation I found myself in. They were more concerned with trying to upsell me on something that was not of anyone’s concern thank to acknowledge my questions and concerns. They were too busy taking selfies of their Halloween costumes to help. I left with more questions than answers!! Extremely disappointed
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November 2023 by Quincy Jones
I just came in & was ignored by the entire staff. I stood around for 15 minutes & watched the staff help several people before me that came in AFTER me. I just left & will never do business here!
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November 2023 by Daniel Lucas
5 stars is for the 2 young men in the store who got me right. make sure to call ahead for any new iPhone
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October 2023 by PraHFecY
Aambar did an amazing job helping my family & I. We had an issue with trying to connect a phone for a new line and she went above and beyond to make sure we were able to get it done! She not once complained about having to help us for an extended period of time and we are thankful she had patience and went above and beyond. We definitely recommend her for all your needs from AT&T!
