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April 2024 by ruthy chavira
Love the new ladies, they know their stuff and they are so kind and helpful.
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February 2024 by Ghazel Rashid
Manager of the store talks down to people and is very rude. The entire store smells of cigarettes.
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August 2023 by Helen T.
Always a fun store. Great options informed sales. Even during a rush the ladies there make sure to address any questions or needs.
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August 2023 by whalder214
The new manager is absolutely rude 0 customer service experience I will be not shopping there after 10 plus years
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May 2023 by Deserie Ceasar
Hello, this is Deserie and I am working at the Armstrong McCall on Story Rd and I can say that a lot of things have changed for the better and we would love for you guys to come and see the store and get an amazing experience with us
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October 2022 by Danielle Roy
I would suggest driving to another Armstrong McCall and spending your money where it’s appreciated! I bought a product for a client and took it home. Took it to my salon the next day to get it out and ready for my client to take home and it had exploded everywhere in the bag. And bc i didn’t come back immediately to exchange it out and waited 12 days from my purchases, Annie told me that it wasn’t her fault and wouldn’t exchange it out or give me a credit or anything. I’ve been living in Dallas for 8 years and have been to all the Armstrongs around the city and have never had any issues exchanging things out especially when they weren’t even opened!!
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September 2022 by The Foxy Fringe
Third time purchasing from this Armstrong. I love that they have a variety of products to choose from. If there’s something you can’t find, they don’t hesitate to check the back for you. I loved watching them walk the store asking if the other customers needed help and over hearing the product education. & I loove the teamwork vibes towards other professionals.?
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September 2022 by Evelyn Ramirez (Evelyn)
Thay always have advertisement that not reflected on the prices.
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May 2022 by Black Indigo Hair Lab
Third time purchasing from this Armstrong. I love that they have a variety of products to choose from. If there’s something you can’t find, they don’t hesitate to check the back for you. I loved watching them walk the store asking if the other customers needed help and over hearing the product education. & I loove the teamwork vibes towards other professionals.?
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May 2022 by Sarah M.
Terrible customer service, no greeting, zero help whatsoever, caused them to lose a sale on a pair of clippers I needed. It's worth it to drive a little further to a different Armstrong. Don't waste your time, not to mention no knowledge not even if they have a product in stock. I rarely write reviews, this was so bad I wrote it I. The parking lot before I left...
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April 2022 by Leila Latimore
Visited this location after dealing with another location’s bad customer service. I was welcomed immediately upon walking through the door. The store associates are nice and funny. One of the ladies helped me find a new product to replace the one I couldn’t find and she had me laughing throughout my whole visit. Happy to have found a new pro supply home.
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April 2022 by Jade Donovan
My how this places has changed! I was a regular patron of this location for many years. I suffered thru the disorganized shelves and searched thru boxes for color until December of 2021. I just couldn’t do it anymore and started driving to Hurst or Carrollton. Until today! I went to just pick up a couple of things. Literally it’s like night and day. It looks AMAZING!!!! The hard work put into this store to turn it around blows me away. I will DEFINITELY be visiting more often. If you haven’t been get in your car right now and speed on over cause you will not be disappointed. The customer service is superb.
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February 2022 by Allie C.
The associate Michele was very professional and helped me greatly when I was picking out my pair of clipper and trimmers. She was extremely patient and gave me great information and advice.
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August 2021 by BEMIRUYA YODYON
They have good hair products.
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August 2021 by Jerry Terry
My request altered Repeatedly. Not even close.