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June 2024 by Amany Iskander
Without a doubt, one of the worst experience I had with U-Haul/storage. Kenneth was very rude and disrespectful. He made me feel unsafe during the whole experience. I don’t know why anyone would rent a U-haul or get storage based here when there are several other options that are safer and cleaner within the area. This is NOT family friendly and a safe place to store your belongings.
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June 2024 by Jared K
Quick and easy truck rental
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June 2024 by Maitray Raval
Worst experience I’ve ever had! The bald white guy, I think his name was Kenneth was beyond rude soon as I spoke to him. Doesn’t seem like he wants to work there.
I ended up just leaving and going to find another uhual! I would not recommend this place to my worst enemy.
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June 2024 by Rojen James
Idk who gave this place a 5 star rating, must be family or friends. The guy named Kenneth was so rude on the phone and had no customer service skills. I called to ask about rates and he had an attitude right off the rip. What’s worse is that he claimed to be the owner and had no care to treat his customer right. I would stay away from this place as all other reviews also point towards bad service!
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June 2024 by Royce P
I had the worst experience at this A-American Self Storage. Kenneth Atwood, who claimed to be the owner, was extremely rude and disrespectful. He cursed at me multiple times during our interaction which was incredibly offensive and unprofessional. His behavior was completely unacceptable and disrespectful.
To make matters worse, the whole place looked dirty. If that little care and attention were given to the premises, you can only imagine what the units look like.
I will never return to this place and strongly advise others to avoid it as well. Save yourself the trouble and find a storage facility that treats its customers with the respect and professionalism they deserve. This place is an absolute disgrace and should be avoided at all costs.
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May 2024 by Ethan Toon
Wonderful experience and very kind folk.
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August 2023 by D Z
Closed, middle of the day. Was there during their posted "open" hours signs. Tried to return a trailer down that narrow very long entrance and they were closed. Can't reach anyone. No one returned phone calls. How do you back out a trailer 300 yds with vehicles adjacent to you? Very frustrating . Recommend you get U-Haul services ELSEWHERE.
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May 2023 by kushagra kumar
During my recent experience returning a rental, Kenneth demonstrated a high level of professionalism, patience, and accommodation that was truly impressive.From the moment I arrived at the U-Haul location, Kenneth greeted me with a friendly demeanor. He took the time to listen to my needs and concerns, and provided me with clear instructions on how to complete the return process. Throughout the entire process, he remained patient and attentive, answering any questions I had and ensuring that I felt comfortable with the process.What really stood out to me, was Kenneth's willingness to go the extra mile to make sure I had a positive experience. This level of customer service truly exceeded my expectations and made me feel valued as a customer.Overall, I would highly recommend Kenneth and the U-Haul location. His exceptional customer service and willingness to go above and beyond truly made a difference in my experience, and I am grateful for his help. Thank you, Kenneth!
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February 2023 by Vella Roth
They were all friendly, professional & went out of their way to assist us. Thank you Pam & Cassandra!! You made our moving experience so much easier!!
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August 2022 by Rosten Riley
Kenneth was PHENOMENAL! Please use this location for your storage and U-Haul needs!
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August 2022 by Susan Dawson
The manager is so very helpful. Awesome customer service! This facility, I highly recommend!
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August 2022 by Lane Guitzkow
Went there because it said they were open to rent a U-Haul and they were not. If they are not going to b open they should not put up on the web that they are.
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March 2022 by Robin Whitaker
This is a great place for your storage needs.
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January 2022 by Ros 10
Kenneth was PHENOMENAL! Please use this location for your storage and U-Haul needs!
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December 2021 by Desiree Harrington
$70 for a 10×10. The managers are extremely nice. Wish they were 24 hours. The units are ok. Need to be swept out before I load them but they have electricity and lights.
