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June 2023 by Mathis Weatherall
Our convection microwave died in our 2017 Newmar bus and we needed it to be replaced. Turned out the same model was not available any more. Venessa was so helpful and attentive to our situation. We worked together to find an alternative model and she ordered it. While the new microwave was on back order, Venessa did a great job working with supplier to get it here as quickly as possible. We really appreciated Venessa, her positive attitude, attention to detail, and great (ongoing) communication. The repair technicians that came out were great too. So happy to have found these guys and will call them again for whatever happens next.
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February 2023 by Robert Odell
We had an outstanding experience with Jimmy’s RV Repair, from scheduling the appointment to diagnosis and repair of two issues with our fifth wheel, one of which the original dealership brushed off. Work was completed when promised. We highly recommend them.Service: Electrical
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November 2022 by Dan Nichols
Called this Mobile RV Repair place and told them we were having A/C problems freezing up etc. and needed someone to come out and possibly clean the coils etc. and see what's wrong. They gave me a time for their guy to come out and at last minute changed and sent out an independent contractor instead. He came inside our trailer and taped up some duct work and said everything was now fine and when asked about checking out unit on top of trailer he said he didn't need to as what he did should cure our problem. Well that evening the same freezing/icing up problem happened all over again. Since we live out of town guess we're out of luck until we return to the Kerrville/Ingram area. Very disappointing to pay a minimum service call plus labor and to not get the results we wanted or needed.Service: Air conditioning
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May 2022 by MrADjam5
Fast service and knowledge on all things RV. They repaired a leaky pipe and valve and had me done within 24 hours. great place!
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May 2022 by Rebecca Mayo
Our roof turned into a parachute on i10 we were stranded and Vanessa helped us get into town to the shop. Everyone was so helpful. They replaced our roof and went beyond and above for us. Don’t live anywhere near the shop but they will have my rv business forever.
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February 2022 by Kyle Legg
Like family definitely know all about RVs, know what they're doing very knowledgeable in all aspects of RVs & RV repair maintenance etc, the only RV repair facility I'd recommend or ever use.
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February 2022 by nathan hoelzel
Hands down the best TV repair in the area, friendly KNOWLEDGEABLE STAFF, and great rates.
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November 2021 by Gary Leistikow
They had the part i needed. Looks like they do a good bit of business. Clean shop area, well stocked.
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June 2021 by Ed B.
Vanessa is Jimmy's daughter. She is amazing. She handles all the scheduling and once you talk with her you're sold. She stays on top of your repairs and makes sure your job is completed quickly. I had roof damage and awning issues. They repaired everything within a week. I was stunned. It seems that unless they are waiting on parts they finish projects quickly. I will always be going back to Jimmy's and the wonderful Vanessa.
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May 2021 by Steve Henley
Replaced water filter housing in under a hour, I had no appointment. Drove in and they jumped on it. Vanessa was great, I also needed a part they didn’t have, she called and found it close by. This place is now my go to for RV repairs!
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November 2020 by Burt Chadwick
great place to go for RV stuff
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February 2020 by Maricela Flores
Racial Profiling: Giving 1 star is far more than he deserves. The owner came to our rv to fix the water heater. Instead he insulted my husband speaking in Spanish just because he assumed he was from Mexico and spoke Spanish. My husband told him he didn't understand what he was saying and that he was not "Mexican". SO the owner blew him off at our front door and drove off. If that isn't the worse customer service ever, I don't know what is. I am glad he drove off I can't imagine the service he would have provided for our heater. I will be reporting this to the Better Business Bureau and if he retaliates, the law in on our side. With that said, Becky, his receptionist is the sweetest and understanding person at this place. She understood my concern and was a shoulder to cry on.
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February 2020 by OC Allen
I’m very happy with the service I received from Jimmy’s Rv! I’ve used them numerous times on a couple different Rv’s. My repairs were fixed right the first time and he’s very reasonable on his price. I will definitely use them again! Thank you, Jimmy’s Rv
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December 2019 by Ashley Lockhart
Could not help me.
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November 2019 by Bruce Jerome
What amazing, old school service! Kindness and quality from this family owned business! I felt like an appreciated customer, not a fish in a barrel.