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October 2024 by Gary Richards
Highly recommend the guys at TSW. They are detail oriented and careful. Great customer experience!
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October 2024 by Chris Cronan
THEY STAND BY THIER WORK. Wanted to get that out of the way and up top. Read on for more.
TSW did my recent shock rebuild as they are local and I prefer to spend money as close to home as possible.
Got a call while they were in there that the driver front CV shaft (axle) needed replaced and they would only charge me parts. I said heck ya and picked the truck up later that day.
Fast forward 3 months and the axle has came out of if the hub. Called and spoke to TSW and they offered to take a quick look; so I brought the truck by.
Less than an hour later I was on my way at no cost to me due to a manufacturer defect on the CV axle. This entire experience has now meant that I will always bring this truck and any other back.
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September 2024 by nick ramirez
Great customer service, they know what they are doing
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September 2024 by Lone Star Boat Rentals
These guys are amazing! My Gen 1 shocks were beat and I brought in a set of shocks to drop off to be rebuilt since I am local. They were ready within a week and when I came back, they went ahead and made time to install them on my truck for me for a little more. Well worth it! Truck rides on clouds now!
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July 2024 by Sahil Belgaonkar
Fantastic group, outstanding work and easy to work with. Totally recommend to everyone. I will be back for all service work on my raptor. They even went above and beyond and used Forscan to enable the trailer brake controller!
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April 2024 by Mark Howard
The best!
Communication was excellent and service outstanding!
Great job guys thank you so much!
We live 5 hours away worth the trip!
Our 11 year old, 95,000 mile Raptor soaks up the bumps in the roads and feels brand new again
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March 2024 by A Has
Stand up ownership. You can count on these people to do the right thing. The rebuilt shocks I received feel great. Haven’t done anything extreme yet, but have done enough to feel the difference. Lead time was a little longer than expected (reason for this review being 4 star instead of 5) so if you have a date you definitely need them done by, I recommend putting that in your order notes and communicating that to them as best as possible.
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February 2024 by Raymond Garcia
Alex and the guys have been great to work with, they go above and beyond to ensure you’re happy and safe with whatever you want to do with your truck. TSW off road is THE RAPTOR in Texas, will continue being a customer for life :)
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February 2024 by Kevin D
Shout-out to TSW for getting her back up to speed!
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December 2023 by Colton Kocher
While I had to wait forever for RPG to send out an RST18 kit, TSW was very transparent about lead times and kept me updated. When it was finally being shipped out I got a call telling me such. While on the phone with someone (forgot your name sorry bud) I was told how to install the rack what to cut, what to weld and angles for mounts. I appreciate the support and knowledge.
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November 2023 by Cody Mueller
Great service, knowledgeable staff with first hand experience. I did the drop off rebuild and everything worked out as planned. Scheduling online was easy, Received a phone call from TSW the next day to confirm. Dropped off in the morning and rebuilt shocks with new top hats were ready to go right after lunch. Highly recommend TSW!Service: Steering & suspension repair
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November 2023 by Timothy Black
Staff was super knowledgeable and answered all my questions! Local booking was smooth
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November 2023 by wakeboarder993
These guys are a great outfit. Excellent communication, easy scheduling, and on time work. A rare example in today's automotive world.
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November 2023 by Saif Dhuka
If you have a truck especially a Ford Raptor and need any work done on it DO NOT go anywhere else. Alex and his team are the experts when it comes to all things Raptor. They’ve taken care of my truck since the day I got it. I recently damaged a rear shock and thought I would have to completely buy a new pair since my warranty was up but Alex did the impossible and was able to get the part and repaired it in a matter of no time. If you’re ready to upgrade your truck or want your shocks rebuilt give Alex and his knowledgeable team a call!
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November 2023 by Alex Chaib
This is the place to go! Drove from Houston and absolutely worth the drive, wont have any other shop touch my gen 1
