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November 2023 by Ray Gomez
Just purchased a Z71 Tahoe with Ryan Richardson. I have to say, awesome customer service! Great follow up, answered all my questions, was attentive to all our needs. We had to order this vehicle, and during the process Ryan would call and keep us updated as to where it was in the delivery process, very appreciative of that. One super important but many time missed factor, he had great manners, something that is no longer stressed, but highly missed. Yes sir, No sir, yes mam, no mam….loved it. Kelly in finance was also very pleasant and super helpful to chat with and was very honest with us as to what warranties were the best ones for our needs. Thank you gentleman for all you did in makeing this a very pleasant buying experience. FYI, we never met either of these guys in person, we purchased all via phone and text. Even Jerry our delivery guy was amazing!
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November 2023 by John K. Harris
Covert Hutto Service Department did me a solid today. They replaced my battery in my 2016 Corvette Stingray 2LT. Not a easy job. Battery is located in the trunk and in a very tight space. I called several Chevy dealerships and they all quoted me really high estimates on the replacement battery and installation. I also called multiple auto shops and mobile companies as well. Covert Hutto had the best quote. They changed the battery with no issues. Looks like I found a Service Department for my Vette.
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October 2023 by William K
Let me say this, ask for Rain!! He’s an amazing young man. Him and Adam helped me get a great used truck and trade in my Colorado. Rain did an excellent job helping me and when I finally got the truck and realized that the tires were bad on it, Rain put me in a loaner and worked with their service department to get me some new tires. I’m so glad I met rain, he really cares, and isn’t like the old school sales person!!
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October 2023 by Tommy Barrett
If you are going to buy a vehicle at covert Chevrolet Hutto, DO NOT go to anyone but Kwami Wilborn. I walked in, told him what I was looking for, my price range, and he went to work. He found the best fit for me and took care of me every step of the way. I love my new truck and the service that was provided by Kwami and the Covert staff. Going here for the rest of my vehicles!
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August 2023 by Rafael and Michelle Ocana
If you need a car this is the place to go, and ask for Tony Favors. We went to just look around a little, Tony found us, we found the perfect car within minutes! He made what normally is not my favorite thing to do, very seamless, and straightforward. He never pushed anything on us, and I felt like he was a genuine, honest person. Thanks so much for everything T! We love our Expedition! Also, Brandon S (finance) was just a nice guy too, explained everything and helped us make the right decisions. Appreciate y'all.
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August 2023 by Carina
Me and my dad came in to look for a new truck for him. The minute we walked in, Rain (our salesman) was more than happy to attend us! He was very welcoming and attentive to our needs when it came to what we wanted for his new truck! He helped us throughout every step of the way, along some help from the rest of the team ❤️ Thanks to Rain we were able to find a beautiful truck for my dad :) I will recommend him as the guy to go to if you want someone who is attentive and actionable when it comes to what you want! Thank you Rain! ?
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August 2023 by Guadalupe Alvarado
This dealership really lives up to its commitment of treating customers like they are important and appreciated! They went above and beyond in providing awesome customer satisfaction even when the used vehicle I bought had issues weeks after and I didn't purchase any extended warranty. Service Manager Paul, Sales Manager Adam, and Jenna at the sales department were able to tow my car back, fix the issue, and deliver it back to me! That's the kind of experience that makes Covert stand apart from the rest. Thank you guys so much for your hard work and dedication, and your help in purchasing my Challenger and getting it all fixed up for me! You guys rock!!???
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August 2023 by Margaret Benjamin
My husband and I had a great time at Covert Ford in Hutto, Texas, yesterday. Our sales consultant, Brandon Lopez, was very personable and professional. He went beyond our expectations and we left the dealership with a brand new 2023 Ford Escape! I would recommend anyone to go and visit the dealership. My husband and I felt respected and they took the time to listen, and answer our questions, which is very important.
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July 2023 by Javier F.
Jonathan is great go see him He will help you' he worked really hard to get me approved,'
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July 2023 by Malik Lovejoy
Our sales Representative Alex Was 100% solid!!!I appreciate the straightforwardness and willing to work the numbers on the deal that we needed that felt right!! he stay with us from start to finish to ensure everything was taken care of!!! We will definitely be returning one day because of him and only him!!!!
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July 2023 by LaTonya Watson
I’m impressed by the customer service I received from Amber! I was on the website early morning right around 7am, since I knew they opened at 8:30, and was sent an email from Amber willing to help me in my search. I knew I wanted a 2023 Traverse and she already had my vehicle brought up to the front before I even arrived for my appointment. Everything went smoothly, if there wasn’t an answer she knew, she went to find out instead of just telling me she didn’t know. Amber didn’t try to take advantage of my lack of knowledge about cars like most others will do just to get a sale. She was polite, caring, and patient (I had 3 young kids with me). My family and I are EXTREMELY happy with our experience and I encourage others to ask for Amber when you go for your next visit. She deserves it and will go out of her way to make sure there’s 200% customer satisfaction.
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July 2023 by Sarah Pena
Amber, in sales helped me for weeks prior to test driving to find the right car for me and my budget. I highly recommend working with her! She was never pushy and I felt like she understood what I was looking for. She also advocated to get me a super great deal on my Chevy equinox, which I love! Thank you, Amber.
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July 2023 by D Perry
I want to thank Tony Favors and Dexter Redd Jr (Batman and Robin)!! On my Mom and I purchased on a 22 Chrysler Pacifica for our New Business. They really made things happen the way it needed to go and what we needed. With that said when it's time for another purchase best believe we will be hitting them up!!!!
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June 2023 by Emmi Wilson
I almost never leave reviews, but this visit far exceeded my expectations. Jonathan Alcalá has sold my extended family over 20 vehicles, and today I bought my first car with his help! He was very thorough, patient, and knowledgeable throughout the entire process. I told him what I wanted in a vehicle, and he showed me several different options that I loved! I ended up falling in love with a 2022 Honda Civic Sport, and Jonathan got me a great deal. Being a first time buyer and a very young adult, I thought this process would be overwhelming and confusing, but Jonathan made sure I was comfortable and educated me on the car buying process from start to finish. I cannot thank him enough for his help and patience. I will be back to him for all my car-buying needs!
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May 2023 by Maron Johnson
Zachary Montelongo was my salesperson, and he was amazing. Friendly, funny, not pushy, and great personality all around. He was also able to get us in and out pretty darn quickly on Wednesday. Went over all the safety features of the car before I left and made the experience more enjoyable. I don't think I've ever laughed when buying a car at a dealership, which helped make the time seem to go by quicker.