“We came from frisco to visit this store, I definitely really enjoyed it! Didn’t find what I was looking for but still came out with some cute and well priced things! Giving it 4 stars due to a having a bad luck situation where a child was running around with barely any supervision grabbing and touching everything and pulled open the fitting room curtain while I was topless trying things on. I definitely yelled “oh my god” out loud and the mom only said “sorry” to my boyfriend who tried to stop her and continued to let the child run around. I felt extremely exposed and embarrassed and wanted to leave ASAP. it wasn’t anyone’s fault but the parents but maybe next time a “leave no child unattended” sign or warning would be nice since the changing room isn’t the sturdiest they’re just curtains in a corner. Will return but with caution now due the experience.”
“They are the most helpful store of ANY retail store you will visit. They know brands, they can tell you how they'll fit BEFORE you try them on, they will make suggestions. Xavier was so incredibly knowledgeable about brands that I wanted to tip him in the end. With my husband's tall frame and wanting a tighter fit, he really steered us in the right direction. We ended up buying three pairs. Great store, great employees, and Xavier rocked it all!!!”
“Good experience just very busy and when busy there isn't much room to walk around in the store. Employees were very nice and courteous, we were greeted when entering and we were able to get to the back of the store to shop for merchandise, however, couldn't walk around or shop in the front of the store there was no room!”
“Love JC Penny, and this location particulary. Always clean and neat,nice and friendly staff. Eddi helped me today and he got me a great deal. Thank you and keep up the good job”
10AM - 8PM
1101 Melbourne Rd, Hurst“Really cute clothes that are in style for a decent price. Good deals during sales too. So many stores I used to shop at have switched to online-only business. It’s nice to be able to come to this store and try things on before buying.”
“Favorite store in this mall! They are always so helpful and apply now pressure towards purchases. After all they don’t need to, the merchandise sells itself. If you are into pop culture, anime, or anything nerdy/cool then this is your store!”
“I bought some shoes here recently and noticed they had a slight flaw.. I took them up there and Davon was so helpful. He returned those and got the replacement pair ordered for me. I'm so excited to get my other pair and will definitely be back! Vans backs up their products!”
“I Went pretty early. The store was stocked and clean. The fall decorations were out and on display. Such a nice walk through. Highly recommend this place it will not disappoint!”
“Jabree is one of the sweetest people I have had the honor of knowing! She always keeps the hottest fashion for me. I have been insecure for years because of my weight but she always fines the most beautiful outfits for me and mail them to Georgia to me. I am purchased shirts, shirts and hats from her and they are beautiful. Thank you Bree for being an amazing consultant and always looking out for your customers!”
“Macy's Backstage I kinda wish I didn't work there this place has great dept store items for low prices I like to get handbags and jewelry here really nice stuff”
11AM - 8PM
1101 Melbourne Rd L23, Hurst“the vibes in the store are so pleasant. nice variety of indie and rock music going the whole time i was there. if you’re painfully indecisive like me, karma is super helpful and patient. she put up with my foot tapping and muttering to myself, let me try on stuff before i bought it, and set me up with a good deal on a longboard. you already know i took it to the top floor and cruised down the parking garage. i’ll totally come back.”
“Dory was awesome she made sure I was able to fit my shoes before leaving and was so pleasant and affirming of how happy I was that my shoes fit. She made my shopping experience great”
10AM - 8PM
1101 Melbourne Rd, Hurst“This place is the best and so is the customer service. Esmeralda was very helpful and helped me find the clothes I needed for my brother’s birthday party. Clothes are a bit pricey but the quality makes up for it <3”
“Very kind and friendly folk working there that helped me with everything I needed from boots to belts and polish. I've never purchased boots before and no very little about how to care for leather and they were all so very informative and patient with me during my shopping. Thanks guys! What a beautiful selection of boots too. I want to buy them all!”
“I’ve always had good experiences shopping at WHBM. Their clothes usually work with my body type, which differs from that of the “usual” customer because I’m transgender. The sales staff are usually very helpful, and this location is no exception. As with every WHBM location where I’ve shopped (both here as well as in Fort Worth), I’ve received great customer service regardless of my trans identity.
I went to purchase some casual basics (mainly tees) on April 14th, and I felt very satisfied with my purchase. I feel confident that these clothes will last me for quite some time.
I’ll finish my review with one remark about the store design itself. The fitting rooms are spacious and look gorgeous, with plenty of room to move around. Trying on clothes feels quite comfortable in such a space. The soft and heavy curtain across the front, as well as the comfortable seating, also add a nice luxurious touch to the fitting rooms.”
“Everyone was super nice and I had such a great experience here. I get anxiety very easily when I go shopping but the manager helped me find everything I needed and was so kind!”
“I recently visited Earthbound at the North East Mall while I was in town for a funeral, and I had the most incredible customer service experience with Jessica. As someone from out of state, I hadn’t been to an Earthbound in years, and it’s one of my favorite stores. I was really excited to visit again, but what made my day even better was the personalized attention I received.
Jessica went above and beyond—she quickly offered me a fitting room and continued to search the store for more options in my size while I was trying things on. She made the experience feel so personable and fun, despite the tough time I was going through. Her kindness and attentiveness truly brightened my day, and it was one of the best customer service experiences I’ve had in a long time. I deal with a lot of great customer service regularly, but Jessica really stood out. I’m so thankful for the care she showed during a difficult moment in my life.
Thank you, Earthbound, and especially Jessica, for making my visit so special!”
“Quality make up
Awesome gifts! Clinique is the best for my skin care needs!
Cheryl is the BEST!!!
Met Debbie with clinique she talked me into a few new items. I'm excited to try their neck cream! All wedding set! Thank you ladies.”
“Part time manager, Chassidy, at this store went above and beyond finding me multiple items after calling around to other Michael Kors locations and getting a lot of kick back. Chassidy sat on the phone with me for over an hour to search and check items that were in stock and or available to order. She was very polite, patient, and I couldn't of asked for a better sales associate to work with. Her communication skills were top notch even when she had to call me back etc., I shop at a lot of high end stores, but Chassidy went beyond all my expectations for customer service. Even after getting some kick back on an online order, Chassidy was able to help me find similar items in store to assure I would get my items on time for my company event. I am very pleased with her work and I hope she never leaves because she has a forever client. Very pleased with Chassidy and all her hard work in making me happy and stress free as a customer. Thank you so much!”
“I recently had the pleasure of shopping with Zoey at your store, and I cannot express enough how impressed I am with the exceptional service she provided. Zoey went above and beyond to ensure that my shopping experience was nothing short of perfect. Her professionalism, knowledge, and genuine enthusiasm for her work were truly commendable.From the moment I stepped into the store, Zoey greeted me with a warm smile and a friendly demeanor. She immediately made me feel welcome and comfortable. Her extensive product knowledge was evident as she effortlessly guided me through the store, answering all my questions and offering valuable recommendations.What truly set Zoey apart was her unwavering dedication to customer satisfaction. She actively listened to my needs and preferences, tailoring her suggestions accordingly. Her attention to detail was remarkable, as she took the time to understand exactly what I was looking for and made sure I found the perfect items. She genuinely cared about my satisfaction and went the extra mile to ensure I left the store happy and content.Zoey's exceptional customer service skills were matched by her remarkable patience. Despite my numerous inquiries and requests, she remained attentive and never made me feel rushed or pressured. Her friendly and approachable demeanor created an environment where I felt comfortable asking for assistance at any time.I was thoroughly impressed by Zoey's ability to create a personalized shopping experience. She effortlessly balanced professionalism with a warm and personable approach, making the entire process enjoyable and stress-free. It is evident that she takes great pride in her work and genuinely cares about her customers.I must also commend the store for having such a talented and dedicated associate like Zoey. She is a true asset to your team and a shining example of excellent customer service. I would highly recommend seeking out Zoey's assistance when shopping at your store, as her expertise and exceptional service truly set her apart.In conclusion, my shopping experience with Zoey was outstanding. Her professionalism, knowledge, patience, and genuine care for customers exceeded all expectations. She made my visit memorable, and I left the store completely satisfied with my purchases. Zoey deserves nothing less than a 5-star rating, and I will definitely be returning to your store, knowing that I can rely on her expertise and exceptional service.Thank you, Zoey, for making my shopping experience truly exceptional!”
10AM - 8PM
837 NE Mall Blvd, Hurst“This is my favorite Lane Bryant location so far! They have so many great deals especially on the clearance rack! Lane Bryant is currently giving out Lane Style Cash for making a purchase. ? There are so many cute tops and dresses right now. I'm excited to see what styles they have for the summer. The ladies who worked tonight were super sweet and helpful. I'll definitely return to this location. ?”
“The pants are good and even better when they are 25. I have used this brand for 10 years and little by little they have stopped producing higher quality t-shirts and shirts. Still a good store”
10AM - 8PM
1100 Melbourne Rd, Hurst“I don’t know why this place has a 4.1 rating. Nathalie was really helpful and accommodating when it came to shopping at here, lol I’ll definitely be back, and if you’re on the fence lol you can come here it’s safe. I hope a corporate sees this because she deserves the recognition.”
“Got allll these things from Spencer’s. They had everything we could’ve needed to throw the perfect bachelorette party! We had a great night. Got a cute little ashtray and a light up ball as well!”
10AM - 8PM
1101 Melbourne Rd, Hurst“Yet another trendy mall store with clothes for men and women, heavy on surfing and skate brands, California nods, and a section devoted to styles that throw back to the movie Clueless. Tilly's reminds me a bit of Pacsun, only with more diversity and some better looks. Beyond that, there was not much remarkable about it from my perspective. Service was as expected. The store was clean and well organized and prices true to market. They had some cool denim shorts with drawstrings I liked. On the girls side, a section had colorful wool skirts and tops with plaid and argyle. A jeans brand I did not recognize seemed to dominate. Fun stuff! Make sure to visit the back section for 30% and 50% off items. This area was picked over, of course.”
“Today was so stressful for me as I needed very specific items and in a super rush, I walked into Francesca's and was very warmly greeted by two women who asked if they could help with anything. I frantically let them know what I needed and they went right to work, they picked out items for me that went along with what I needed and were beyond attentive and graceful with my scattered self. I will 100% shop here again, I've always liked Francesca's as a store in itself, but this experience blew me away and they got me everything I needed. LIFE SAVERS, thank you beautiful sweet women!”
“I have shopped at Shine Unique for the past 6 years! I love the variety of clothing, accessories, candles, Consuela bags & notebooks, awesome gift items, Nora Fleming serving pieces and lots of other fun things! The owner and staff are just amazing and make it a great shopping experience every time!”