-
February 2024 by Macie Ray
Website says free covid testing without ins, customer service says free covid testing without ins. But the workers inside said they don't offer it. How does walgreens and the CDC website says there free if there not? Very disappointed in there customer support. These people have no brains and don't know how to read the word free.
-
January 2024 by Aimee Y.
Good Morning I have been a customer of your Bedford/Euless Texas Location for years and I have never been treated so badly. I am 5 months pregnant and my dr sent in a prescription 3 days ago. I called walgreen to see if it was ready and the person that answered at the pharmacists office said that if the voicemail stated they didnt have it then they didnt have it. We have been told numerous occassions by the dr that it has been sent and each time we call walgreens, we get terrible service and this last time the person at the pharmacy hung up on me before I could even have her look. I have a horrible UTI and need to start these antibiotics. I will be leaving Walgreens and taking my business elsewhere. Brittany Ybarra 817-800-0835
-
December 2023 by Ryan M
This pharmacy had my pregnant wife's insulin prescription for 4 days. We called daily asking for updates, they gave us different reasons for not having it ready. We even had the Dr call and speak with the pharmacist after a couple of days. There was no valid reason for the delays. Finally on day 4, I went and spoke to them in person. It turned out they didn't even have the insulin that my wife needed at their store. They accomplished nothing over 4 days for medication that my wife greatly needed. The pharmacist(s) here and their staff could have cared less. Shameful.
-
December 2023 by Lila C.
Let me be clear The Best Weekend Staff Ever Margaret and Jerry helping me. And I am a senior Y'all at the photo kiosk! Totally kind, considerate, patient, caring, encouraging, helpful; consistently across several weekend visits to make copies of some older family photos to put in traditional Christmas cards and snail mail to older family members because ...I had posted them to Facebook so my family asked me to print and mail them copies! Three visits and they stood strong with me! Unbelievable but continually asking me if I needed more help and in the most professional manner and dedicated to customer service from weekend staff! Where do you get that ever! Walgreens at the busiest time of year! 780 W. Bedford Rd. Hurst, TX 76053. BOGO 1/2 off sale and clearance on some Christmas Ornaments. You could literally walk in, after dark, on Christmas Eve and start your smart Christmas shopping early! And I promise the variety, prices, and selection; of this location, would not disappoint! Thank you!
-
November 2023 by Muppet Head
Boo! Bao asks personal question that are doctor client info. He is highly opinionated and thinks that he is better than everyone else. He is not educated in HIPPA and the laws. He thinks that he is God and he talks OVER you because he thinks that he knows better than other people.
-
November 2023 by Pam Patterson
DO NOT USE THIS PHARMACY. SPECIFICALLY, DO NOT DEAL WITH PHARMACIST BAO. HE IS NOT HIPAA COMPLIANT.
-
October 2023 by PistolShooter5
Clerk won't accept deposit even though I had a picture of the barcode
-
July 2023 by Travis Gray
New pharmacist working there up and decides to change how my rxs have been filled for 15 years, bypassing law, myself and doctor to decide 3 days is too early on one medication but ok on two others of same class. Sorry but who do you think you are to bypass the doctor prescribing it, the DEA, and the patient and arbitrarily make that decision and not even put your name or initials on your decision Pharmacist Chao or however you spell it. Yes I know it was you. Call and confirm the day before it was being filled and ready the next day to come get it on schedule only to have it delayed by you wasting my time.
-
July 2023 by J G
Dr was knowledgeable and listened to my concerns about my prescription and any interactions/side effects. Friendly technicians who are knowledge and listen as well. Been using this location for years. Moved 20 minutes away but still prefer this location.
-
June 2023 by Elizabeth J.
I am a high-risk pregnancy, and was prescribed a specific medication for the last few weeks of my pregnancy. This Walgreens came through where so many before it could not, and I'm so so thankful. Bao was so kind, just wonderful to work with, and was able to give me my prescription quickly and with instruction. I went from getting the run around from multiple pharmacies to getting my prescription within a few hours. I highly recommend this pharmacy.
-
May 2023 by Eric Hilton
Pharmacy is trash and in helpful manager was rude to my wife and we only had to go here cause Walmart called and they had it to come find out they don’t take Medicaid and was very rude Go somewhere else and don’t listen to this persons power trip
-
March 2023 by Alicia (Alley)
2/26/23I pick up my birth control every month on time and always on a Sunday. I was emailed a week ago about my approaching scheduled pickup on 2/26/23 but this time no email or call the day of pickup. I show up anyway on 2/26/23 and was told "the shipment was delayed". How does this happen??It is a prescription that is required to be taken on schedule ! The pharmacist and I go back and forth about this only for him to tell me " just wait a moment let me see what I can do" ...lo and behold , he conjured up the birth control pills that were there whole time!!! What kind of games yall playing??
-
January 2023 by Susan Allen
I was stuck at home very sick, online trying to get my prescription delivered for the first time - I called the store and spoke with Jeff who gave me instructions on how to do this-I went online and I messed it up - finally I called again and got ahold of ASHLEY who went OUT OF HER WAY to correct my mistake and insure that my medication was being delivered - THANK YOU SO MUCH to both of you!
-
December 2022 by Felecia T.
This pharmacy disappoints my family and I every single time we use them. They provide downright rude service each and every time we go there. AVOID THIS PHARMACY. We are calling all of our doctors offices and switching our pharmacy on file today. The pharmacy technicians in the drive through are rude, sassy, entitled and arrogant. They clearly do not understand that the customer pays their wages.
-
November 2022 by Alex C
The pharmacy has the worst customer service ever. I waited 15 min just to by an over counter medicine .. not a prescription ??
