-
July 2025 by Mary Childs
My favorite post office
-
June 2025 by Nellie Crawford
All went well!! Didn't have to wait a long time.
-
April 2025 by G R Yielding
Today, April 30, 2025 I have the worst customer service I’ve ever had at this post office by that black woman in braids, sitting where Keith usually sits. ATTITUDE WOWWOW!! You know who you are you shouldn’t be working where can’t deal with people or find a warehouse job somewhere.
-
February 2025 by Angela Banaag
I have gone to the branch on Cannon Drive for years. They are always so kind and professional. They have answers for any questions, especially Keith & Scott. Fabulous!
-
January 2025 by Joel
Keith is very courteous and addressed all of my issue with a pleasant attitude. He suggested the most cost efficient mailing option. I was dreading going to the post office but he changed my opinion about at least this location.
-
January 2025 by Jaime Hodges
Keith was amazing. Made sure I got the best deal for mailing my package. His smile and demeanor will bring me back to this post office every time.
-
June 2024 by JR 96
Terrible local delivery from this branch USPS. Inaccurate, apparantly drivers are not held accountable for mis-delivered mail.
-
March 2024 by Dustin Wood
I received a notification on feb 29 that the addressee was unknown, so I tried calling 3 times and I kept getting a dial tone. So I called the South Hurst location and spoke with someone there, who then contacted the post master general at this location. She told me they would redeliver the following day. Instead I see that it said returned to sender. When I finally got someone on the phone on March 4th, they are telling me it’s because the apartment number was left off of the delivery. The only issue is, in the year that I have lived at this apartment, none of the packages shipping from USPS ever get delivered. The man I spoke to today, when I asked for his name he mumbled it, told me it was because the apartment number was missing. My only issue with that is, every single time a package goes through them it has never been delivered. I never have an issue with fed ex, ups or Amazon. I do not understand where the ball gets dropped with this organization but it’s a huge waste of time every time I see usps. They don’t seem to communicate with each other on what certain things are said considering I was promised it would be resolved the following day. This has been an ongoing issue, I don’t trust this post office and they don’t seem to know how to talk to people. Falling back on some script to explain away something that they screwed up.
-
March 2024 by Olgalydia Longoria
Keith & Scott are awesome! I go there at least twice a week, sometimes more. They are always happy to see me ?
-
January 2024 by D & G Y
Convenient location however, staff is not helpful and usually seem unhappy to be there. If it weren’t for Keith, this three star rating would be a two star rating because he’s the only one that ever takes time to acknowledge by Name and has a very keen memory; sorry, I can’t say the same for anyone else. It wouldn’t hurt for management to do something about the morale.My biggest concern is how they handle packages or rather how they don’t . Packages get lost or misdirected or take days to show up in our box even when I have proof of receipt. If we ask them about the package, they shrug indifference.It would be nice if they had more self services in the lobby as in purchasing stamps and sending up packages. This might be a win-win.!
-
September 2023 by Mercy Shea
Requested that a package be returned to sender and this USPS ignored my reschedule request and I stead tried to deliver to my door. Didn’t honor my request and is now insisting that I pick it up at the office.Ongoing horrible service from this office!
-
August 2023 by Kalynn Lemak
OMGOODNESS. Such a great experience. I’m about to drive 30 minutes out of the way to this location. So fun and enthusiastic!!! Amazing. Keep doing what you are doing!!!
-
July 2023 by Michaela Countryman
Went to ship a package and was treated awful by staff. Instead of educating me kindly on a return shipping label provided to me by a previous company the man behind the counter spoke to me condescendingly and was all around very bitter! I hope he comes around and gets a more positive outlook on treating customers (:
-
April 2023 by Roel Soto
Keith at the counter made my visit here quick and painless! I've never been a fan of having to come into the post office, but after today I'm definitely a fan of Keith!
-
March 2023 by Kalynn Little
OMGOODNESS. Such a great experience. I’m about to drive 30 minutes out of the way to this location. So fun and enthusiastic!!! Amazing. Keep doing what you are doing!!!
