8:30AM - 8PM
250 NE Loop 820, Hurst“Purchased 2024 GMC DENALI Ultimate on August! The car is great! Customized the way I wanted! I did have some trouble with the roof wrap lifting and pieces together on roof which should be no seams but took it to a local guy to have it redone and Hurst made the payment for it over the phone since I am not Texas resident. Sales experience was okay but not like the post I see on their social media. We were not picked up at airport we took Uber, which is fine and I knew a little more about the vehicle and the options than salesman just from my research as this is my first Denali. Finance exp was good, paperwork was sent via email and signed before arriving! When we arrived to pick up vehicle greeted by our salesman handed him the check, handed us the keys, walked around the vehicle looked inside asked a couple of questions about options that he answered and some he didn’t know! I figured it out! And we drove off! Literally 5 mins! My experience overall was good! I am not sure what I expected but not quite what I seen on social media as far as customer service! I would and have recommended a few friends to follow and look at Hurst!”
“I had the privilege of working with Craig and Peter at NTX Direct. I bought a F-250 for my business and they are currently looking for another one for me as well. After a few of weeks of having the truck I had a few issues with the truck, but Craig was super great in helping fixing the issues and got me back on the road. It gave me peace of mind to buy from them in the future because unlike most small dealerships NTX was very helpful in getting me back on the road without trying to fight me on the repairs. I feel like their response spoke volumes about their character and willingness to satisfy a customer. My credit score was not the best either and Craig worked it all out. I highly recommend you call Craig or Peter and they would be very helpful in any situation to get you in a vehicle.”
“Even though we decided not to get the car we looked at, our experience was good. The salesman we spoke to was prompt and organized, and we knew when and where we were supposed to meet. No pressure or haggling.”
“Fairly fast from start to finish. Happy with the appraisal. Very curious how the appraisal amount was higher the second time but of course I just took the $ and ran.”