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“Julian treated me like gold and I feel like a valued customer and know my money is safe and secure. Highly recommend. Completely changed my feelings about banks in general. Thank you so much Julian.”
“My day began by changing out my credit card do to issue of harm. Janet was just awesome in making this happen with no problems. She handled everything with ease and made my life happier. She is always a delight when l have to come inside the Bank. She smiles and professional way she deals with customers is top notch.”
“I take care of my Uncle's finances so I have to deal with this bank. They are WONDERFUL!!! They treat him kindly and with respect. They treat me this way, also. He had accounts at two banks one was very rude to me. After 2 1/2 years of their rudeness, he decided to move all his money into the bank where they are kind to me! Thank You Bank of Texas for being Texas Kind & Texas Happy!!! I enjoy working with you to care for my uncle!!!”
“Esmeralda Del Toro and Susan Davidson are amazing loan officers. They took great care of me and got it done quick. And great customer service throughout the entire branch.”
“WOW, what can I say that's enough for these folks?!? RACHEL knocked it out of the park with her customer service skills! She helped me with a very bizarre situation that involved my account being frozen. Patient, endearing and communicative - amazing qualities at her disposal! I cannot thank you enough for your service and advocacy, Rachel - you really helped me and my family out!!!!ALSO, big shout out to the other personnel on site who maintained the line while I ate up space. You guys rock!”
“Such a great banking experience. Lizzie was very courteous and professional. I appreciate everybody’s attentiveness and hospitality. I’ll definitely recommend. .”
“Ashley at the drive through has got to the best cashier for a long timeShes professional and reassuring and very nice.She seems to know whats going on and cares.”
“Great mortgage and lending rates with friendly and helpful customer service. Managing loans and other financial accounts is easy through their branch lobbies, drive-thrus, or online banking.”
“I just had to jump online and tell you about the wonderful experience that I had at this branch today. I applied for my auto loan online, which was super quick and easy. The following day TCCU called to let me know that I was approved for my auto loan and that I needed to head into the branch to finalize paperwork. I arrived at the Hurst branch were I was pleasantly greeted and asked to wait. The wait was less than 5 min before I was lead to Melyssa's office. Melyssa is the reason for this review. Melyssa was extremely pleasant and professional with helping us through the loan process. No more than 10 into my 60 min commute back to work the dealership called and needed more funding for TT&L. By this time the TCCU branch was closed for lunch. I was so nervous that I was going to have to make this trip again and that I would not be able to pick my car up that day. I left a message and Melyssa promptly called me back after her lunch. She calmed me and said she would get the loan amended and get back with me. I knew TCCU was closing early that day, none the less Melyssa promptly hopped on top of this task and sent out the paperwork via docusign for my hubby and I to sign. Melyssa then personally called me to ask that we promptly check our email and sign because they were closing in the next 10 min. We got the paperwork signed and Melyssa finished out our paperork prior to leaving! I am a new member and I am already thoroughly impressed with the level of service at TCCU, thanks Melyssa!!!”
“Most who give BOA a bad review have obviously never had a bank account anywhere else before. While I've been a BOA customer for more than 30 years (even back when they were called NatWest,) I have also simultaneously have had accounts with Wells Fargo, Chase, etc. So for the record, BOA for me has always been the Greatest bank of all time in my lifetime whether I compare BOA to all the other banks or not. From The genuinely warm and friendly smiles I receive when I walk-in through the doors right down to even the quality of the receipt which to the touch appears to be a higher quality type of paper when compared to the receipt paper from the other banks which use to make me feel as if I had just checked out of a convenience store. Another thing I ? Love about BOA besides the people person skills of the tellers that make me feel right at home is that they don't have a team of pushy and obnoxious employees that constantly badger me to try to upsell me extra services I don't need. BOA doesn't do that nor do they need my business, they welcome it and value it with smiles, integrity, and with the highest standard of professionalism and excellence that I would challenge anyone to find anywhere else outside of BOA simply because you can't, you won't, and you never will. BOA is simply the Best and on that note I propose A toast to BOA on Labor Day! Here's to the Greatest Bank there ever was, is, and will ever be, past, present, and future... God Bless America & God Bless Bank Of America. ? Love You Guys!???”
“My first time coming to this location was my best decision. I was very satisfied with the service provided by Stephanie Saewert. She is very polite, friendly and knowledgeable banker. She took her time to explain me everything in details which I was not clear about.. !”
Open 24 hours
201 E Pipeline Rd, Hurst
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“Just wanted to give a shout out to my 2nd car loan from Mobility it was a pleasure working with Lashundra Barton whe was fantastic as she navigated the purchasing process, we had to do everything online as 2 of us were in plano tx and the car was in San Antonio tx she was very responsive respectful and made ot very easy on us, ounce we found the right car it was smooth sailing from that point on less than 12 hours we were driving to San Antonio to pick it up. Very impressed as I will forever buy my cars from Lashundra. Thank you ?”