Macy's, established in 1858, is known as the Great American Department Store with over 740 locations across the country and a strong online presence. The Macy's Rogue Valley Mall offers a wide range of fashion brands such as Ralph Lauren, Calvin Klein, Clinique, Estee Lauder, and Levis, along with housewares, gifts, and furniture. Customers appreciate the friendly and helpful staff, with specific praise for employees like Kris at the checkout, who goes above and beyond to assist with returns, and Harold Katz in the furniture department, who provides detailed and caring service. Shoppers also enjoy the beauty advice from Karla at Impulse Beauty, who introduces them to new brands and products. Overall, Macy's is recognized for its easy checkout process, hassle-free returns, and a pleasant shopping experience that keeps customers coming back.