Lowe’s for all of your home improvement needs. The staff at this Hurst, TX location is friendly, helpful, and knowledgeable. Customers praise the employees at the paint counter and the Pro Desk for going above and beyond to assist with questions and projects. One employee in training received special mention for her kindness and helpfulness. A standout experience was with a staff member in paint who provided expert guidance, tips, and even a video tutorial, making a big project much easier. Customers appreciate the welcoming atmosphere and the willingness of staff to help find gardening supplies, appliances, paint, and patio furniture. However, some customers have experienced disappointment, such as strict policies that prevented discounts for veterans, leading to frustration and a decision not to shop there again. Overall, the store is known for good customer service, helpful staff, and quality assistance for various home improvement needs.
