-
August 2024 by Tiffany Colon
Took 3 bracelets to add charms. Also purchased two charms. Was told there was no fee to fix the safety on the bracelet….which I was more than happy to pay if there was a fee, I drove all the way back to pick up the jewelry and my bracelet was not fixed. The same lady that told us there was no charge now says it’s 20.00 lol. Won’t return to this location.
-
June 2024 by Daniela Quezada
I usually go to the store and had never had a bad experience but a few weeks ago I went inside the store and it was empty I walked around for about 10 min no one helped me out there were at least three people behind the counter no one even greeted us and then some other customers came in they were yellow tone and I’m Hispanic so I did get a little offended they got asked if they needed help but still didn’t acknowledge me and my family I had to go to the counter and ask for help will not be going back to this store
-
May 2024 by mindy salazar
The customer service here is AMAZING. I will gladly spend my hard earned money where I'm appreciated as a customer.
-
January 2024 by Vincent T
I've never had anyone be rude at James Avery, maybe it's time for a change Barbara.
-
December 2023 by Jennifer O'Neal
Love this place
-
October 2023 by Ruth Martinez
I have been goin to this store for many years an always very helpfull an great customer service . I went today to have them clean some of my rings an sandy was the lady that helped me an she was so nice an helpfull an gave me tips on how to kerp my rings it was such a plasant experience i will continue to visit an shop at this store. I totally recomend this location they have the best customer service.
-
September 2023 by Erika Silvers, BSN, RN
Love James Avery!! I have been buying their jewelry for at least the last 15 yrs. Love how quickly they can add a charm to my bracelet [in one hour]. Will continue to support this great business.
-
July 2023 by Deanna Ritzie
Very helpful staff.
-
April 2023 by Robo Mike089
Chain broke after less than a month of owning, was charged for repair. when I asked about their return policy I felt like I was getting the run around.
-
April 2023 by ESEQUIEL SALAZAR
Cool place, interesting jewlery
-
February 2023 by Aaron Gonzalez
Great establishment, Rosey helped me as soon as I walked in the door. I was just going to go clean my jewelry and she was very nice and transparent with pick up times and she definitely made my experience here a very positive one.
-
January 2023 by Destiny Morales
I love their jewelry and this store has amazing customer service. Everyone always immediately greets us when we walk in and they’re always happy to help with our needs. I love this store!
-
October 2022 by Delia Foret
Love this store.
-
October 2022 by Tamie Moseley
What's not to love about this place?
-
October 2022 by Yessica Cervantes
Very helpful and very patient
