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“Always ask for Miguel Del Valle. He is very informative and always looking to provide you with exceptional service and deals. He has service a few family members and friends and treats them with care and the professionalism they deserved.”
“Went in on 1/15 for a MacBook. I probably called like 7 times prior to even going in with questions, etc. Christian never once sounded annoyed and his customer service remained superb while in store!”
“Janelle my sales associate was absolutely wonderful. She is an absolute great hire for y'all. She knows the complete ins and outs about the entire Spectrum system.”
“I went in to switch carriers from at&t and the process was super easy, even without the account holder present. Chris helped me with the process and it took less than an hour. I also upgraded my phone and it was a seamless transition. Thanks!”
“I needed a new phone ASAP, and the people there was able to help me get settled. There was a bit of a wait time..I was originally a cricket owner, my phone would be frequently on and off on SOS only and no service. I was tired of it so I switched to Verizon. I got an upgrade from iPhone 12 to the iPhone 14 pro max (deep purple) the guy I had was super helpful and quick with the setup and process. He printed out a paper and explained detail by detail of the breakdown of the price and deals.”
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“I have been wanting to upgrade my phone for awhile, but was debating on waiting on the iphone 17's, but really wanted the pink iphone 16 plus. Well i made the decision to switch from my 14 pro max. i didnt want to wait for the phone to be shipped so i checked which location had it in stores via the T-Life app..Welp this location was the winner. I went in with my mom and was instantly greeted and taken care of. They weren't busy and we didnt feel rushed. I initially was helped by Mauricio Olgiun, he was super nice, helpful and very knowledgeable. when another customer came in they switched out and the next guy Kevin Holleman was just as nice, pleasant and knowledgeable, they were super patient and helped me the whole way through the upgrade process, also Steven Curry was helpful as well. Team Work make the dream work. I normally go into the T-Mobile that is closer to my house on Eastchase, ALWAYS the worst experience. I am willing to travel to this location for all my needs now. Great experience and i LOVE my pink iphone 16 plus!”