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July 2024 by Jennifer C.
Do not take your pet to TCAP to be spayed or neutered. They are a high volume center and do not take adequate time with, or devote adequate care to, each animal. Our dog suffered complications after a basic neuter procedure and had to be rushed to an emergency vet to correct TCAP's errors. They haphazardly sutured him up, leaving part of the inside tissue exposed leading to extreme pain, inability to urinate properly, and the start of an infection. Luckily we were able to catch and address it quickly. When I phoned TCAP to report our issue the attendant was dismissive, condescending, and wasn't interested in taking down any information about our experience to insure another animal does not suffer like ours did. For an organization with "animal protection" in their name they fell short in this endeavor. They are great for low cost vaccines and medication, but do not let them near your pet for any procedures. *He has worn his collar (cone) consistently. The incision had to be cleaned by the vet due to fact tissue was left exposed and was beginning to get infected. You can clearly see the haphazard way they attempted to close the wound.
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July 2024 by Chareese D.
Cost for services is really nice but the long long wait time just for vaccines is not worth it. They put you in groups of 4 & when your group is called, you go in. Great except say you are in group E which means 16 people were ahead of you & you wait over an hour to get 2 spots for your pet.. Ridiculous. They desperately need more techs to give the vaccinations & a more than 1 checkout person. I had arrived early so I could get this done in time to go to an appointment 2 hours later & ended up having to leave without getting my pets vaccinated because I couldn't wait any longer. Whoever is running this location isn't doing the great job of over a year ago.
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June 2024 by Charlie R.
i'm pretty sure my cat got fleas from this clinic. yes i'm aware i should have had him treated before bringing him to a clinic but i was also under the impression that if you had said no to them getting treated for fleas, they treated them there. i'm also aware you can get them anywhere but it was just too coincidental alongside with him being strictly indoor cat only. just be wary and make sure your animals are treated before bringing them to this clinic and/or double check with them to see if they will be treating your pet with flea preventative. it's been a big pain and i'm not the happiest. HOWEVER customer service was pretty okay. everyone aside from one of lady's at checkout was very professional and kind. she could have been a little more informative and gone over everything with me for the last time to confirm i had checked everything correctly as the other lady checking customers out did indeed do that. it did kind of rub me the wrong way. the procedure was excellent, my cat healed up great and the cost was amazing alongside with getting him chipped and medication to bring home and it was also a speedy procedure. i picked him before the estimated pick up time so that was great too. i would give it a 3 in a half due to all these issues and non issues but ill settle with 3.
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April 2024 by JT S.
This is such an amazing non-profit organization making a difference in the lives of pets and their owners in DFW. With many locations in the metroplex, you can go and get your routine vaccinations, spay and neuter, Chips, dental cleaning and Rx--all at amazingly fair prices. Check out their website for days and hours of vaccinations at each location--which change monthly. Vaccination's and RX are on a walk-in basis.
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March 2024 by Ashley H.
They are so kind and caring! They were super patient with my lack of after care knowledge and answered all of my questions. I got a call letting me know my boys were out of surgery and ready to be picked up and hour and a half before the planned time at 4 which really helped with dealing with traffic to get there. Super affordable, definitely worth the hour drive. Will definitely be bringing my other kitty soon to be neutered! They were even kind enough to put one of my baby's in a box vs his carrier because he had a very messy accident!
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February 2024 by Nancy M.
I took my baby to get a dental cleaning on 2/8/2024, she had a cough which is completely normal. What was NOT normal was her becoming severely ill due to the lack of sterilization. She has pneumonia, and we are praying for recovery. Cheapest is not always best. I took her here trying to save money on her dental cleaning, only to spend so much more on the emergency vet clinic and treatment. I just hope she recovers from this.
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January 2024 by Robyn B.
Long post but I swear it's worth it. I feel super compelled to tell you about something that is INCREDIBLE that I discovered by accident. I promise you this is truly the best pet parent tip you'll probably ever get. When we were considering adopting this former stray, I was concerned because we had always adopted older dogs and never had a puppy. I wanted to make a plan for his every need. I called our vet just to get a ballpark on what the expense would be to get him all 3 rounds of shots and get him neutered. I was shocked when they told me that his first round of shots would be $400. JUST the first set. Then, to have him neutered would be an additional $500-$600 and even more if I wanted him to get pain meds! (Like who would put a dog through surgery and not make sure they were comfortable afterwards?!) I didn't know any better and almost bit the bullet and went with our usual vet. SO HAPPY I DIDN'T! I just happened to check to see if the cost would be the same at other vets in town and was BLOWN AWAY when I came across Texas Coalition For Animal Protection. (They have locations all over.) For ALL 3 rounds of shots, microchipping, and neutering with pain management after, THEY ONLY CHARGED $150. $150 TOTAL FOR EVERYTHING!! And they have great reviews. We have had 4 vet visits with them and I'm over the moon happy with every single person that we've met and the care they provided my Banner baby every single visit. They also offer ridiculously low rates for your dogs & cats to get their annual vaccinations, dental cleanings, and heartworm testing/preventative. (I mean, less than $75!) Look them up. I sincerely cannot say enough good things about them! Most affordable and the most wonderful service for the State of Texas. Donate if you can! They're remarkable!!
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November 2023 by Leticia I.
I went to this organization to get my cat, her shots and to get spayed. They went quickly and everything turned out perfectly. They are very affordable and I would definitely recommend them to others that need low-cost pet services.
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October 2023 by Joanne F.
Low cost vaccine for your pets. But that one lady handing out the clipboard today (10-30-2023 9:45 am) was extremely rude. Give her a little bit of authority and she thinks she can just shoo away people. "You can't stand here!" Chill out lady. You have one job and that's to pass out clipboard. She just made the whole thing even more stressful for the owner and the dog.
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October 2023 by Mary Beth W.
The neutering service seems to have gone well, but their after care instructions are super inconsistent and unhelpful. I've called three different times, twice with the same question after an updated situation, and got completely different answers. The first guy said the cone had to be on 7-10 days, and that if he licked the incision after that it would be fine. We took it off at 10 and our dog tried to lick the incision so we put it back on until it had been 14 days. I called today and she said "14 days minimum for the cone, but after 14 days if he tries to lick the incision you need to put the cone back on." Then I asked when we can bathe him, and she said "a minimum of 14 days." So which is it? Will the moisture from his licking hurt the incision but a straight up bath won't? Just confusing, and her tone was rude, like I should already know. I did know from the packets sent on the day of the neutering, but now I'm getting contradicting information, so what am I supposed to do?
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October 2023 by Haley Corbell
They do a great job for the numbers they turn out!
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October 2023 by Daniela Ocaña
Omg, if ur cute doggy needs shots, come here, its quick, they are very helpful and nice, not even an hr there and were out. ?❤️
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September 2023 by Vanessa Litsinger
The vet techs are so helpful and friendly. They have the drop off and pick up streamlined to make the process flow smoothly. My little RJ was well taken care of in their care.
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August 2023 by Eric B.
My 11 month golden doodle died in their care today. Neuter surgery. Still in shock. My baby gone.Name: DalcomDate of Birth 9/28/2022Date of Death: 9/1/2023Vet: Dr Glenn CampbellAgree risk with any surgery but neuter? I wish I had name of vet prior because I would have seen the veterinary review board cases.
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August 2023 by Les G.
Easy to access location, great prices on vaccines and other veterinary services, and friendly personnel. Check the schedule for the service provided on specific days. Today is vaccine day. We use TCAP in partner with our local vet.
