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October 2023 by Karen Castro
If I could give it a 0 I would, my mom just went on Friday for an oil change and I check it on Monday and the oil is on minimum, I an not sure If they didn't put all that it takes or what. Have called them and they are not taking my call idk if I should drive all the way up there.Service: Oil change
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September 2023 by Jonathan G
I wouldn't even trust them for an oil change!I paid $320 to get my transmission leak fixed that was 2 days ago. And it's still leaking. If they can't fix a simple leak I can't trust them with anything else. They told me to take it back to the shop but I don't think I will do it because they may make it worse. If this is Hurst best shop I don't want to know what the other shops are like in Hurst
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September 2023 by K S
When looking for a mechanic, nothing matters more than trust, and honesty. You cannot put a price on those. Here, at this shop, those come first and foremost. Omar will not suggest work based upon upselling, but what your car needs. Zero pressure, just what it takes to get your car back in shape without all the add ons.
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July 2023 by Valerie Morales
Very untrustworthy, made replacements with old parts not new ones that were purchased with warranty. Diagnosed incorrectly, I went and got two other mechanics and was told different information. Would not recommend
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May 2023 by Lisa Eagan
This shop is so awesome. Omar is such a stand up guy. They completely overhauled my entire front end suspension, new pads and rotors, alignment and 2 new tires. All within 3 days and gave me a loaner to drive. I went with my gut because I didn't know where to take my suv and chose them because of their reviews and am glad I did and will use them again if I ever need it. Thank you Omar! I really appreciate u and ur guys for getting me back in the road and safely!
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March 2023 by Joan S
It was the only shop nearby open on a Saturday! So I decided to go in… BIG MISTAKE!!!! it started off fine. Came in, got a quote (hand written hand and stayed behind the desk) told them I wanted to go ahead with the service of replacing cylinders and sparks.When the work was done the price jumped. Apparently, it was a mistake made by the employee not me and I understood that. But when I brought it to the attention of the manager. I asked if they could honor the price given…. He began to roll his neck, cut me off and then proceeded to say that he would just take the parts off of my vehicle since I wanted it cheaper.He also cut me off saying that they don’t match prices which I found odd because I didn’t come in with a price from another location I just told them the price they gave me.By the way the other guy before me got an earful too! Demeaning and arrogant! It was like he was taking out his frustration on anyone he could.I never raised my voice, caught an attitude or even yelled back. I understand he was probably upset with the customer before me but to me it’s just absurd that he would even carry his business this way.The other employee apologized and I’m not at all upset at him but I warn you!!!! Do not come here!!!! If I would have know I would have just waited until Monday.Never again!
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March 2023 by Nick Charles
When I say I went through hell and back with my 2016 dodge journey in the last year I mean it!! My car in the last year has been here three times for major fixes and each time these guys had done me well. Very reasonable and very transparent. No matter how long it takes these guys will make sure that your vehicle gets the best care possible! Talk to Omar tell ‘em Nick sent yaServices: General repairs & maintenance
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March 2023 by amirouche kaci
I went there to fix the ac they charge me 80$ they said just diagnostic and the price for fixing 1200$ so I went somewhere else 60$ the ac fix it I don't recommend this place
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February 2023 by Lexa Looney
I had an alternator and a battery go out. The alternator was replaced by Hurst Best Auto. The service was good, cost was reasonable and fair. They delivered what was promised. The next day after driving it around the car would not start and I was stranded. I had to have a towed to their shop. They went above and beyond to be available after hours to coordinate this then diagnose and repaired it the next day. It was a battery terminal connection issue. They kindly did the repair at no cost. This was quality customer service. I felt like a valued customer. Omar was very nice, helpful, and knowledgeable. I will definitely be using them again. I felt I could trust Omar, the work and the shop. Trust with an auto mechanic shop is very important and often hard to achieve. Luckily I found a good one.
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February 2023 by Doris Evangelista
They very quickly inspected my car. this is the third time I've had my car inspected here. my car need a new washer blades with they were able to do for me. This place does to mechanical repair. I recommend it. If you speak Spanish, they are Spanish speakers.
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February 2023 by Pratap Malla
Dont waste ur money and timw elsewhere. Just moved from out of state every other oil change place is a rip off. This is the spot to go. Ali is the man very gentle hospitable. I am a regular now
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October 2022 by John Patterson
They very quickly inspected my car. this is the third time I've had my car inspected here. my car need a new washer blades with they were able to do for me. This place does to mechanical repair.
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September 2022 by Gerald Marshall
I went there and got my brakes and air conditioning service. Exceptional service, I'll definitely be coming back if I need any repairs.Services: Brakes
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January 2022 by Natanael Delacruz
Recently Had my rotors and brake pads done, and I Highly recommend this shop. They were very knowledgeable individuals with a positive attitude and took care of me super quickly. Thanks guys!
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January 2022 by Kim Zarko
Been using them for many years for many things. They changed owners multiple times but we still get great service from them. I truely trust them which is hard to find for a mechanical issue.Services: Tires
