Freeman Toyota Service Center is staffed with factory-trained professionals who tackle services like oil changes and tire rotations with ease. The service is consistently described as fast, helpful, courteous, and efficient. Customers report a great and straightforward experience, noting the team listens to their concerns and is respectful. The staff is highlighted as being very nice, thorough in answering questions, and helpful in finding the best deals. The service advisors are praised for being the best, coordinating work effectively, and getting customers all set up quickly. The center offers a price match guarantee on tires and the use of ToyotaCare plans, including roadside assistance. Customers can schedule service online or by phone. The parts department provides genuine parts and accessories for those who prefer DIY maintenance. Many customers express they will return for future services and highly recommend the center.
Kat, my service manager, very efficient and thorough. The work done was excellent.
July 2025
I had to drive from Plano to this dealership because only they had on stock serpentine belt I needed for my Toyota
May 2025
I was greeted and check in by Oscar! He was very nice and very helpful! Matthew was my service advisor and he was also helpful and got me all set up! The car was serviced quickly and I was all good to go! What a great experience. c: