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April 2024 by Bailey M.
I came in and took my shoe that i wanted and waited for 30 minutes to see if anyone would welcome me in and ask to see if i needed any help. two young ladies came in 5 minutes after me and greeted while asking if they needed help. i asked for help about a shoe and the person never came back and assisted someone else while looking at me.
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April 2024 by Almightyinfo _.
Ivan was a amazing helper he showed me a couple of great options to pick from he was a all around great employee
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March 2024 by Anna Jo K.
Tried really hard to buy a pair or two of shoes but since they were on the clearance rack, the young man was far, far less than helpful. The older gentleman who worked there was no more helpful than the first. My husband was trying to purchase several very expensive shirts, but there was very little inventory. Only ONE in his very normal size. He had to search for someone to check out his purchase. Totally NOT the Dillards I'm used to in Lubbock!
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February 2024 by Joe Hankis
We always find something great for my wife here, would highly recommend shopping here thanks for the experience ?!
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February 2024 by Brandy Wilson
Lack luster, does not have nearly as many options as it should
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February 2024 by Kim Schneider
Worst customer service I EVER had . I will never shop at this location again.
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February 2024 by Mariuxi Orta
Exaggerated prices for clothing, old and outdated... JCP and Macy's would be a better option
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February 2024 by David Roberts
Exceptional Service from Maricris at Dillars - North East MallI had the pleasure of shopping at Dillard's in North East Mall recently, and I must say, my experience was outstanding, all thanks to Maricris! From the moment I stepped into the store, Maricris greeted me with a warm smile and genuine eagerness to assist.Maricris went above and beyond to ensure I found exactly what I was looking for. Not only was she incredibly knowledgeable about the products, but she also took the time to understand my preferences and style. What truly stood out to me was her proactive approach - she remembered my favorite items and even reached out to me when they went on sale!Her dedication to customer satisfaction is truly commendable. Maricris embodies the epitome of excellent customer service - attentive, courteous, and always going the extra mile. Thanks to her, my shopping experience was not only enjoyable but also stress-free.I highly recommend visiting Dillars at North East Mall and seeking out Maricris for all your shopping needs. You won't be disappointed! Thank you, Maricris, for your exceptional service. You've gained a loyal customer in me.
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February 2024 by Christian Czernik
Shout out to Sinae! She was amazing and helped me find the perfect dress shirt and suit. I got a bunch of compliments at a recent work event and let them know to check out this location!
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February 2024 by Franklin Poole
Great store with very helpful employees.Had a great experience in the suits and shoes areas.
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February 2024 by Karyn M.
Well, if you like being followed and treated like trash... this is your store. One sales clerk named Ti, in the perfume section, refused to check me out. I have shopped at Dillard's for over 20 years. It was one of my go to stores, and this was the first time I was ever universally treated with such widespread disrespect!
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February 2024 by David Emmons
Nice clothes for a good price (if you look around). Nice employees.
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January 2024 by Duane Lee
It is a very upscale high-end department store...???
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January 2024 by Ghassan AL Hammami
very nice place just too expensive
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January 2024 by Stephanie Tucker
Went shopping with a friend. I noticed a decreased selection. I used to love this place and always left with a purchase. On this trip, I left empty-handed. We were shopping for Christmas but they already had out Easter dishes.