-
February 2024 by Kyle Nygaard
Highly do not recommend. Had a box to send overseas so I went to them like I always do to send my box. Sent the box through DHL on a Monday the 5 Feb expecting it to get to Germany by the Feb 7. Mind you I pay 215.32 to get it there on time. Today I check the website to track my package and it is still sitting in Huntsville at pack and ship. So went to store to find out why package is still here. The man(owner)said that he called DHL and they are not picking up packages for some reason. Does not make sense and sounds like it was an excuse to cover there butt for not doing there job. If you know that you are having problems with DHL picking up boxes then why are selling it. Fix the problem.This place is a scam. If DHL is not picking up packages then don't offer it. Went to USPS and sent it for 84.00 and will be there by the end of the week GUARANTEED. At no time did you offer me a free shipping for my inconvenience. Will not be returning.
-
February 2024 by Lee Graham
They say they pack and ship any size via FedEx. But they could not pack/ship golf clubs. Said I’d have to find a box and pack it myself!The sales person was really unhelpful.Then I went to Speedmail at 1501 Sam Houston. They had the correct sized box and got my package out by FedEx in minutes!
-
May 2023 by Taneisha Pace
This place is awesome! I ship all my stuff here. Everything gets to where it needs to be in a timely manner.
-
January 2023 by Tish Humphrey
ALWAYS! a delight to do business here. Customer Service and respect - FABULOUS - send your friends
-
April 2022 by B K
Been using the po box here for almost a year. Even with delays in shipping from the post office they still and friendly an every professional. Keep up the great work!
-
February 2022 by Steven Tillette
The staff was very helpful and attentive. I highly recommend!
-
February 2022 by Alex Smith
Very clean an respectful employees. Way better than it use to be
-
September 2021 by Brian Williams
Saturday morning and they are supposed to be open at 10:00 am ?. Finally gave up and left at 10:28 when no one showed up!!!
-
August 2021 by Christina Roberson
The gentleman who helped me select an envelope and stamps to mail my mom's cards was very polite and friendly. He went the extra mile to offer my toddler a model truck to play with while I did what I needed to. His initiative and professionalism sealed the deal. I will definitely use this business again. Thank you.
-
April 2021 by Ozone Oneonly
Great service... no lines in an out...
-
April 2021 by Adriane Hunter
I have used Pack and Ship multiple times over the last several months and I have had a great experience each time. Excellent customer service, multiple options on shipping offered, and even offered to repackage my box to save me money.
-
March 2021 by Sarah
Nice cashiers, great service!
-
February 2021 by Dave Nian
Nice people.
-
November 2020 by Nash M.
Pack and Ship is a great clean place to send out your packages. The employees are very nice and they answered all of my questions. The owner is a great guy and he genuinely cares about his customers as well as his employees.
-
September 2020 by Adrienne Hanak
Wonderful experience! Very kind and catered to all our needs!
