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March 2024 by Janie Kizer
Shelee listens and comes up with solutions, always positive.
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December 2023 by Trashy Grey
Rented a knee scooter. It was incredibly wobbly. We showed 3 different doctors, many nurses, and many people who have delt with these devices in the past, all of which said they have never seen one as wobbly as this one.We took it back and showed them, to which they told us they were all like that. The many people we asked said otherwise.And the cherry on top:We had rented it for a month ($86), and since we now know I will need it for more than that time, we checked Amazon. Turns out we can buy/keep one for $89. It just arrived, we went to return the other one, which we had used for only 2 weeks, and they wouldn't give us any refund. That's okay, but we thought considering it was defective that was the least they could do.When approached with the fact that many professionals have stated that the scooter was not meant to be like that, they replied with a simple: "Oh? Sorry!"Quite unsatisfied, I'm not going to lie.
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October 2023 by Isabel Petrie
Ashley is very friendly and knowledgeable on the phone. Listened to my concerns and made my ordering process very smooth. Much appreciated.
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September 2023 by Samuel Gonzalez
Incredibly unprofessional. Had some issue with my insurance, and I was talking to someone on the phone, and I didn't understand why the issue happened. The lady got a noticeable tone with me and pushed me to someone else. Then I was told someone else would call me in 1 to 2 days.The issue was on their end yet were impatient, rude, and short with me for asking questions.
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July 2023 by Valarie Marroquin
Patrick and his staff are amazing! We recommend them to all. Not only do they offer smiling and helpful services, they provide a lot for our medical community. We thank you!
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July 2023 by Sheri Costello
I played phone tag with these people for 2 weeks. I never could connect with anyone so I take that as a sign that if I'm having this much trouble than what's going to happen if I have problems with the machine when I get it? I got frustrated and quit calling them back and they haven't called me back either.
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July 2023 by Rachel Wright
Patrick is always a pleasure to work with as are all of the ladies in the Huntsville office. Always helpful and go above and beyond for everyone.
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June 2023 by Regina T
Stephanie was great. She explained everything in detail and was happy to repeat anything that I wasn't clear on. She went the extra mile to show me all my options and explain how my Medicare works. She promisses a phone call tomorrow to check on me and im sure if i have questions or need further assistance ill be able to call her. I am very pleased with Day N Night Medical, and especially impressed with Stephani.
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June 2023 by Kelsi Koontz
Ashley made ordering CPAP supplies for my granny a breeze. Friendly, personable, and kind. She answered all my questions and led me in the right direction. Great experience!
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June 2023 by Ron and Renae Nightingale
Stephanie was great and explained everything in detail on the c-pap machine. Great attitude and personality, which is rare nowadays. Your lucky to have her.
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June 2023 by Tiffany Renee
Patrick Keller the Director of Sales is spectacular, he is very personable and treats everyone like family. I highly recommend him and Day N Night Medical Supply, they are very helpful and knowledgeable.
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June 2023 by Harlee Campbell
I told them I didn’t want to get our machine there after the test (on paper and verbally) because it was a far drive. They sent one anyway. Then tried charging us $900 AFTER we had already paid a portion, and our insurance had paid $1,000 for a machine that costs less than $1,000 outright.
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June 2023 by Connie P
Shelee was very helpful and easy to work with. She's a very personable employee and made the ordering process simple and easy.
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May 2023 by Kenneth Johnson
Stephanie was so helpful and sweet and nice explain things so well I didn't have to ask questions she already covered everything to my understanding if there were 10 stars everybody would give them to the whole staff
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April 2023 by Karen Whitfield
Ashley is great to work with. She is courteous and helpful. Great job
