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February 2024 by Kelley Wood
I can’t wait to leave Xfinity so I never have to deal with them or this store again. Xfinity doesn’t care about its members or first responders. Sure if u want to be aggressively sold a phone and then treated like trash by that same company later sure 2 stars because half of the issue was my own stupidity but this company is terrible don’t get mobile phone service through XfinityEdit down to one star after wasting yet another 40 minutes of my life on this response
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February 2024 by Jenny V
This time was a great experience. The waiting time was short, the staff polite and friendly. She did the process I needed diligently and fast. Other occasions has been horrible, but appears that they have improved their system and customer skills.
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February 2024 by Tee Scott
Trey displayed some of the best professionalism and customer service I've had in quite some time. Hats off to you my brother.
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February 2024 by Antonio Rojas
Good communication and good understanding
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February 2024 by Irene Trombly
Busy. Need more stores
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February 2024 by FELIX ORTIZ
The service here is EXCELLENT. They know how to treat a customer. I was suprise how quick they were to solve my issues. The customer service rep was friendly and professional.
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February 2024 by Gabriel Rodriguez Jr.
Someone stole my identity and setup an account. Now Comcast is still trying to collect even though it was proven to not be me. Go get Tachus, I’d give Comcast zero stars if I could.
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February 2024 by Arthur Kurt
They help me more than the people on the phone
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February 2024 by David N.
Nothing against this store specifically but intended for Xfinity in general. Horrible service. Tried to sign up two different occasions. Same issue both times. Final steps to complete process they provide a code, type it in and comes back, "does not match our records". Agents could not help. Said to call 800#. Good luck...endless voice prompts. They want you to do all the work...no service. Funny how a business in the communications business goes to great lengths NOT to communicate. Ridiculous hold times when you can finally get through the prompts. Wanted me to create a new e-mail to see if that works...Forget it. If they don't want the business all they need to do is say so and stop advertising. Wanted to cancel scheduled install, agent said I needed to log in and go to "appointments" to cancel. DUH...I don't have an account...that's the problem! Who does business like this???
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January 2024 by Derek Binsted
Slow staff
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January 2024 by Mrs. V. Wilson
Staff were amazing
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January 2024 by patrick harris
No real customer service. Bill is never the same twice.
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January 2024 by ronnie kircus
Only been here once got the service and the treatment I needed. Thank you guys I will be doing more business with y'all.
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January 2024 by Abdul Rahman S.
This is a negative review of Xfinity internet service. Customers have to endure waiting times of over an hour, while employees engage in prolonged conversations and laughter among themselves. By two employees, they can not even take care of three customers. I highly recommend you to visit other branches instead of this one!
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December 2023 by Toya Spears
Nice staff.