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February 2024 by Shay Paige
this worst walgreens pharmacy in houston. surprising too because its a nice area.
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February 2024 by Fan Winn
I went to Walgreens on two day ago on Wednesday to pick up my prescription. The young lady was not courteous and very nasty. She rang up my medicines and the price came out to be over $50. I told her I would like to use either one of the prescription saving finders to see if I could get it cheaper. I stood there at the pharmacy over 10 minutes and was able to pull up some that were cheaper. When I got back in line and returned to the register only for the young lady to tell me I couldn't use any of the discount cards because the system was down. I understand that and things do happen. Two days later I return to this location to pick up the same medicines. I stood at the counter for over 5 min and no one acknowledged me. I was able to look directly at three different people that knew I was at the counter. The same young lady from two days ago walked by didn't ask if I needed any help, didn't say I'll help momentarily, and just did not acknowledge me at all. She walked out of the pharmacy and went somewhere else. When she returned back to the pharmacy that's when she asked how can she help me. I had been there over 15 min by now. I tried to get the same medicines from two days ago and she tells me again that I can't use the discount cards because the system is down. I do believe at this point she is lying and I will not stop until she is reprimanded. Once done here I will be sending a complaint to the BBB and the Corporate office. This is really sad!
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December 2023 by Chad Bess
the people in the pharmacy are so rude I’ve never been treated that poorly in my life all i wanted to do is get my medication and the lady got this terrible attitude with me while i was sick as a dog just trying to drop off my prescription
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November 2023 by Anjeanette Arispe
The pharmacy is always understaffed or something. I went this morning at 10:30 cause my prescription was gonna be ready. I told her ok I’ll come back. I got a text at 4:30pm I show up it’s still not ready “15 min”. I waited 20 min. Still wasn’t ready. They are always rude.
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September 2023 by Keedy Baby
Pharmacy employee at cash register working today was so rude..no hello , no thank you , have nice day or nothing.. no bag.. I had ask.. just very unpleasant. The whole encounter. Ridiculous..
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August 2023 by Jules Jarvie
don’t go here for your medication. taking me 2 weeks to have my medicine ready.. I really need this medicine too as i am a pregnant women. this is unacceptable. go elsewhere mommas!
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July 2023 by Sabrina A
This has to be the worst Walgreens ever, last time I came it took 45 min just to get to the window. Today my husband went to get my prescription and they wouldn't give it to him because their technician spelt my last name wrong. Later in the evening I go to try and get my prescription just to find this at the window
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June 2023 by Sabrina A.
This has to be the worst Walgreens ever, last time I came it took 45 min just to get to the window. Today my husband went to get my prescription and they wouldn't give it to him because their technician spelt my last name wrong. Later in the evening I go to try and get my prescription just to find this at the window..
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June 2023 by Charity Taylor
Definitely the worst walgreens i been too. First, they had me waiting at the picture center for minutes then when i went to the back to it myself one of the workers caught an attitude. On top of that, they never called to inform that there printer was down so they canceled my order but never called though. TRASH ?️. THIS PLACE NEED BETTER MANAGEMENT. TRASH TRASH TRASH
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May 2023 by ReNita Burks-Green
The pharmacy staff seems to get more rude every time I have to come. I’ve lucked up and had a few people who were very nice but for the most part, every single person has been rude. The pharmacist is extremely rude and always seems to have an attitude. They don’t always open on time and get an attitude when you call, after they’re supposed to be open, and ask what the holdup is. I really wish there was another location close to me or they would just get all new staff.
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May 2023 by Christine Salinas
I swear the employees here are so lazy. I always have problems with the pharmacy. They don't want to do their job. My prescription was sent to the wrong walgreens so i transferred it to this one. I called them and they said i had to call the other pharmacy and have them put the prescription back in order for this walgreens on wilson to be able to fill it. I called the other pharmacy and they said they didn't have it, which is true because i already transferred it to this location. So i had to call back and they said ok we can fill it. They made me waste my time by having me call another walgreens when they could have done it the first time. This is not the first time this has happened. Also if the prescription says waiting on insurance, it will stay like that until you call them and then they will say ok we will get it ready. Why do we have to call in order for them to get it filled. Do your job!!!!
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March 2023 by J L
Horrible store! There’s always trash in the parking lot and more trash piles surrounded by the Redbox & entry door—poor customer service throughout the entire store (photo, pharmacy, front cashier & cosmetics. The shelves are always empty. This store needs a makeover with new employees with better attitudes and manners. I will never step foot in this store again in my life!
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February 2023 by Castor Pollux
Walgreens doesn't have the best prices for items compared to walmart or targets' of the world, but it can be fast and convenient. One day I was in a bit of a rush and seen an employee do something in between wierd as well as unexpected. She was Hispanic long dyed red hair, and had a fupa to match the beer stomach.As I stood in front of her ready to checkout, she was preoccupied with her finger digging in her nose. As her facial expression changed as she dug and pulled out of her nostril what I can only describe as a large scabbed booger with blood and mucus. Another employee called her name from the back "Ella" I believe. It was like she came back down to earth and noticed I was standing in front with my items at checkout. She was surprised at first then looked at me in anger.The unthinkable happened and she took her finger that had the booger dangling on it and put it in her mouth. I left my items on the counter and exited the store in disgust.
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January 2023 by Shana Thompson
Please don't go to this Walgreens to get photos, the manager (female) literally looked at my personal photos, after the cashier came over while I was editing my photos and call customers over to ring them, thus exposing my personal photos and I ask the cashier how she would feel if I did that while she was there? She said that she to would feel violated. Then the manager called me after about 10 mins and said that my photos were inappropriate, 1st the cpu, will kick back any thing that's inappropriate, invalid, and not photo ready, I know because I've done this more than once. This is how also know that she looked at my personal photos, I should've called the police, but I chose to leave, it was just better that way. Please don't take your photos to this Walgreens, there people the do not respect your photos privacy.
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December 2022 by Bryan Long
I’ve been coming to this pharmacy for several years. It’s gotten worse the employees have Very poor customer service experience. The pharmacy takes forever just to get a prescription and they usually don’t have what you need on time. Also, they don’t send out notifications to let you know when your prescription is ready like they say they would. Last, but not least they have very rude pharmacists. I’d rather drive to Dallas to get my prescription. They have to wait in a line for an hour and a half just to be told that they don’t have the prescription in stock!