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February 2024 by Camile Marie
I’ve been with regions for years! And i decided to come to this branch because it was closer to my job… thank you sooo much Mr Christopher for your customer service and your southern hospitality keep up the good work! ?
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January 2024 by Derek Huffman
Don't bank here!! This branch is garbage. The girl at the window inside is rude, and treats you like a criminal anytime you want to access YOUR money. It's been a bad experience every time we have gone in there. Normally we now drive the extra 15 minutes to the next nearest branch on beltway 8 W Lake Houston Parkway. Today decided to stop here due to being short on time, yet again, treated like a criminal. She wouldn't let me deposit a Christmas CASHIERS CHECK in mine and my wife's joint checking account. As if it was a fraudulent check. She knows me and my family as we have complained and spoke up about the issues on previous visits. It's a wonder this branch stays in business. Do yourself a favor and bank elsewhere.
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November 2023 by Ryan Hicks
Christy is and always a great help with our financial needs. She always provide outstanding customer service and remembers us every time.
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August 2023 by Pmt
Don't bank at Regions. Find a bank that actually pays interest on YOUR money and not just holds it for free. Many brick and mortar banks are paying near, at, or over 5% on savings. Regions is paying .01%, as they list on their website, as of 8/13/23. Don't get lazy and just leave your money sitting in a savings account at Regions. Find a bank that appreciates your deposits and does not try to force you into a locked-in CD, just to make what other banks pay on liquid savings accounts.
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February 2023 by David Freeman
This branch is a bad representation of the Regions brand. They definitely need to upgrade this location and train employees. I won't be visiting this location again.
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September 2022 by John Lemelle
Nice people, terrible experience!… No one seems to know what is going on. Communication is extremely slow if any. More mistakes than progress. Everyone in the branch I dealt with seems lost. Even the underwriters have no clue that they are doing, mistake after mistake. The absolute Worst banking experience I have ever had in the 25+ years of dealing with banks. I will never deal with any Regions Bank again as a result of the poor way this branch has conducted business.
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June 2022 by J D
I'd rather be stabbed in the eye with a hot poker than to bank here ever again. Lock my business account for no reason, when I attempt to unlock I need to verify transactions. How can I verify transactions if I'm paperless and can't view my statements? What if I had no transactions? I verified 8 other points from my SS# to my address, my Tax ID number, my account number, when the business was formed, when I opened the account, and because I can't name a transaction that doesn't exist, I have to drive 20 minutes to a branch? Business doesn't happen this way in 2022. What a TRASH bank. It's the K-Mart of banking. It's embarrassing that I even have the card in my wallet. Not for long, though.
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April 2022 by Steven Casey
I had an issue getting a cashier check deposited into my account because of the amount. Region's policy is to put a seven day hold on it. Linda in the drive-thru took great care of me. She had her manager, Oscar, call me the next day. Oscar fixed my issue within an hour. What got me to leave this review is that Linda called later that day to make sure that I was taken care of! Unfortunately, you hardly see this kind of service anymore. Linda and Oscar were awesome! I just wanted to say thank you!
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February 2022 by P D.
On February 2nd Regions Bank ATM in Atascocita located in Humble Texas retained $680 of my money. I have filed a claim spoke to multiple people and nothing done. This morning the bank manager Oscar wouldn't get on the phone to speak with me. He had Sandra to call me back. I explained to her I've been on a leave from work because of the death of my mom. I have no money no food and have bills to pay. I have my 6 year old granddaughter living with me. Check the cameras, audit the machine. I need my money. Oscar says it's too cold to check the machine now I have to wait until Monday. This is driving me crazy I can't believe this is happening. No help! No compassion! And the bank manager wouldn't even talk to me.
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January 2022 by KitKat
They removed the outside ATM from this location. Why?!?!?
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October 2021 by Tina L
REGIONS IS A RIP OFF. THEY RIP OFF THEIR CUSTOMERS. FEES, FEES, FEES AND THEN WILL TELL YOU ITS YOU NOT KNOWING YOU DO BUSINESS WITH OTHER BANKS AND KNOW WHATS A RIP OFF AND WHATS NOT. ABSOLUTELY NOT. IM CLOSING MY ACCOUNT. I HAVE PICTURES OF THE INJUSTICE. DONE!
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July 2021 by Shawn Haggard
I couldn’t cash a a check for 4000 dollars and customer assistance was horrible?
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April 2021 by Ayeshia Mcwilliams-Thomas
If I was able to give them a zero stars I would they got me for 3200 dollars and they don’t want to give me my money back I did the police report and everything and they STILL giving me a hard TIME on giving me my money BACK they steady closing my case when I’m not on the wrong ..I hate this bank
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March 2021 by Tina X
REGIONS IS A RIP OFF. THEY RIP OFF THEIR CUSTOMERS. FEES, FEES, FEES AND THEN WILL TELL YOU ITS YOU NOT KNOWING YOU DO BUSINESS WITH OTHER BANKS AND KNOW WHATS A RIP OFF AND WHATS NOT. ABSOLUTELY NOT. IM CLOSING MY ACCOUNT. I HAVE PICTURES OF THE INJUSTICE. DONE!
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April 2020 by milknorto4887
These people are super nice and helpful. I feel like I made a good choice with them.
