About Quick Lane at Randall Reed's Planet Ford Humble
Quick Lane at Randall Reed's Planet Ford Humble offers a positive and friendly service experience. Customers appreciate how quick and efficient the staff are, often being in and out within about 20 minutes. The employees are described as happy, respectful, and professional, creating a welcoming atmosphere. Many reviews highlight the thoroughness and clarity of the staff, with team members like Amanda ensuring customers are fully aware of their vehicle’s issues before making decisions, and technicians such as Anthony making complex tasks like battery replacements look easy. The service team is recognized for going the extra mile to keep vehicles in top condition, with staff like Joseph and Ricky providing attentive and prompt assistance. Ricky, in particular, is praised for his excellent customer service, especially when addressing concerns and resolving issues. While most reviews are very positive, one mentions a less helpful experience with an assistant manager, but the manager’s proactive follow-up was appreciated. Overall, Quick Lane is seen as a reliable, friendly, and professional place for vehicle maintenance and repairs.
The employees are so friendly and kind thanks quick lane in humble
August 2025
What a pleasant experience in and out in about 20 minutes great customer service with a smile very respectful and pleasant everyone smiling in the whole store. All the employees are happy. Must be getting paid well as they should be.
June 2025
Very courteous and friendly place. Plus fast service.
