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November 2023 by Kenyatta Pope
The 2 guys with the tattoos had amazing customer service. The vape I originally wanted yall didn’t have but the one I purchased was even better. Keep up the great job guys.
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October 2023 by Jennifer B.
Sold my husband the wrong item but did give a full refund minus the tip. Also offered to exchange for 2 bottles of juice. I would have definitely taken him up on that put I wasn't there to pick out what I would have wanted. From what my husband told me they were very nice and they are very accommodating which is really nice. Thank you so much for your help.
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September 2023 by Melissa Broussard
So helpful. Definitely had a answer to all my questions!
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May 2023 by Fatimah Shade
Great smoke shop, the guy was really nice answered all my questions… and they have S*x toys ect ect
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April 2023 by Mike C
Big girl with purple hair was a total waste of breath. She totally wasn’t about customer service or about answering any questions you have. Good luck buying a piece somewhere else, any money spent inside of here should be considered a charitable donation with how disrespectful these employees are. Good luck!
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January 2023 by Joel Brewer
Sold me a product that doesn't work as described. Not my first experience with this here last time it was made right this time I'm out 110 for it. The absolute worst customer service
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January 2023 by anon o.
I just left and the customer service was so bad I had to write this review immediately after. I came in with my friend and I usually don't have problems with this store, but one store associate in particular (Apollo) treated my friend and I terribly. They called me a bitch mid conversation, and then tried to say "respectfully" after he saw the shock on my face. After that, they made I guess an attempt at a "black joke" (their white/ i'm black), and tried to play it off like it was cool. They also made a pass at my friend insinuating participating in sexual relations with him as a transaction for a purchase at the store, which at this point counts as sexual harassment and solicitation of prostitution. I am honestly appalled by who they hire these days. His employment should be terminated. I wish I could've given 0 stars. Puff's Boutique, do better.
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August 2022 by James Pierce
This was priced very high and it is not THC-O. Silver Haze is a big faker
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July 2022 by FeaRScanty
super fragile banger pieces broke the day i bought otherwise cool place
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October 2021 by forrest gump
Puffs staff are some of the nicest people. Very knowledgeable. Best in town. Dont waste your time anywhere else. They have everything you need.
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October 2021 by chris713 nelson
One of the best I’ve been to in new to box mods and stuff like that . He sat down and helped me build it step by step
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April 2021 by Nandish Patel
Excellent customer service. Did not do delivery service yet but they went out of their way to get my order to me. Mad respect for them, would recommend to others. Thank you guys keep up the excellent service
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March 2021 by Robin Serna
Super friendly and knowledgeable staff and awesome and fairly large selection of smoking accessories. Definitely recommend checking this place out.
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December 2020 by Terri Couch
My first experience was stellar. 11-19-20 The woman was super helpful in helping me pick out my first vape... The Nord2 Cobra... I flipping love it. The Kiwi Mango Ice is the best. It's sweet smooth and cool. The service was great. Friendly and i will defiantly go back.... Thanks
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November 2020 by Chrystal Armour
Staff is wonderful; however, I've come here 3 times to get a new water pipe and a quartz banger. The water pipe is in excellent quality, but every banger I have bought cracks when it gets torched. (Meaning it is glass) I've made sure to ask everytime if the employee was POSITIVE it was quartz and not glass, and each time they said it was definitely quartz. I've had to go to another smoke shop 3 times to buy a banger all within an hour after leaving this store. I wouldn't mind it so much if you guys could do some kind of refund or exchange, but that's not the case. I think you should let your customers know about those bangers before you let them purchase one. Or maybe check your vendor to see if you're really getting glass or quartz. Unfortunately I wont be coming back unless I'm guaranteed I'm getting what I'm asking for.
