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August 2023 by Nick FlyFishing (Nick Fly Fishing)
Amazing bank with amazing service. The staff are extremely helpful. So glad I decided to use PSB for my business. Looking for many more years of a great relationship.
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August 2023 by The Woods Apartments
Been doing business with PSB for sometime now. Wouldn’t have it any other way. Made the loan process super simple and quick. Thank you for all you do for our business.
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May 2023 by Rahmond Jordan
Customer service is not convenient. Policies make you jump through hoops to cash a business check. They lost a customer due to “policies” that only apply to certain people. I ended up having to deposit their check at my personal bank. It shouldn’t take 3 hours to do simple business.
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May 2022 by Neil Hardung
Stafford's helpful and security measures were really up to par
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August 2021 by Larry Fleming
I have known James Tamez for years and have personally known him to be an excellent business banker and have done business with Plains State Bank for years. They have been excellent to work with and appreciate them for all that they have done for me.
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May 2020 by Silvia S.
I have been a client of Plains State Bank for over 8 years and the service I have received by everyone has been always outstanding
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April 2020 by Crystal Moore
I didn’t realize banks like this still existed! When you call, a live person answers, they know you, it’s personal. It is truly like you have a personal banker. The VP of the bank takes care of you the same. You can email them, you will get a response within minutes. The absolute best commercial bank I have ever used. If you have a business a count, they will let you open a personal account t too so you have everything at one bank. I cannot day enough about James and his team at the Humble Branch.
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June 2019 by Schayla Childress
What I don't recommend is the man who walked out from the back of the bank and told (not asked) my husband to move his truck. The crazy thing is, the bank wasn't even open when the incident happened. This morning, June 17, 2019, my husband's truck stalled on him, on his way to work, right in front of the bank. He slowly pulled into the parking lot that the bank SHARES with other businesses to see if he could figure out what was wrong before deciding if he would need to turn a
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June 2019 by Steven C.
Not a member of this bank but felt the need to share my experience. This morning I was driving to work when my truck began to break down. I then pulled over into the parking lot adjacent to this bank to attempt to diagnose the problem with my vehicle. Not even 5 mins later I was met with what I assume to be the branch manager as was informed that I needed to leave immediately due to "this being a bank" despite him obviously noticing that I was in distress (hood and doors open, etc.) . I reluctantly obliged in order to avoid any further conflict l. But it is my opinion that this was unfair treatment. I purposely parked my vehicle in a spot where not only any bank traffic but traffic from any adjacent businesses could flow freely.
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May 2019 by Kristi Downs
Clara in Plains, Tx was so helpful answering the phone and making sure the message was taken to the correct person; then, Teresa Howard was just as helpful when she actually made the transfer of money from one acct. to another for me. Phenomenal staff!
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May 2019 by Pamela Barnett
Truly caring ladies work there, making me feel good about myself.
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May 2019 by Bob Hass
Great service & nice people.
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May 2019 by Trish Cummings
We have had no issues with this bank, our car loan is with them.
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April 2019 by George Abuata
Service is great , all personal are helpful and friendly
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April 2019 by K Curtis
If there is one thing Weston Johnson knows more about than golf it has to be commercial banking. Previously, he was going to go pro but banking is his true passion and it really shows in his work. On the green or at the Bank, I highly recommend Weston Johnson at Plains State Bank.
