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August 2023 by MS S
Pricey but happy with the results. Staff very friendly and helpful.
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March 2023 by Yolanda Burnett
This is my go to place for arts and crafts, baking supplies and OF COURSE the custom framework. Brock is amazing with his knowledge of his craft and excellent customer service.
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March 2023 by Susanne Cantrell
Baking clearance items for grand daughter. Found a really cool cake/cupcake pan.2 in 1.
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October 2022 by Susan G.
The employee was so rude. I was waiting for him to finish scanning my things, to tell me my total so I could see in what way I was going to pay, and he never told me my total and just stood there for a couple if minutes till I had to ask "is that all?" and he responded with yeah. So I looked at the screen and saw the total so I paid with card. Once the transaction was complete he got my receipt and had his hand out for me to grab it. But when I reach for it he moves his hand away right when I was about to grab the receipt from his hand and puts it in the bag. How rude. Don't recommend coming here.
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August 2021 by Janie J.
I went in on August 8 and the girl at register was talking to me instead of checking me out. I felt uncomfortable and disrespected when she refused to do her job even after I told her I was in a rush. The only employee who helped me and made my trip less terrible is a worker named Destiny. She helped me with everything I needed and once she saw that I was uncomfortable. She told the rude worker to please hurry and for me to have a nice day. At least there is still a worker who has good customer service at that Michael's.
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June 2016 by Lisa C.
This is a good Michael's location. They do a good job keeping it clean and orderly. Things are generally in their place and not strewn all over the universe. I like the selection in this big store. It is well lit and has most everything I need for my crafts. My one complaint for this location is the checkout is abysmally slow. I don't know exactly why, but I try to make a point to come in at odd hours to avoid a long wait.
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May 2016 by Elisabeth E.
Location: 5/5 Quality of service: 4/5 Products offered: 5/5 Prices: 4/5 Would I come again? Yes! Other: Went here just for 1 item and ended up at 20 (always happens to me, I can't be the only one it happens to). This particular store is well maintained and organized. There is a ton of parking in front of the store. The staff here are so sweet (all except for the one angry "Betty" who hates her job); all willing to her you find exactly what you need. Some of them will even walk you over to make sure that's the item you well in fact looking for. That small gesture made me love this stores' customer service.
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February 2016 by Krystal P.
Have not been to Michaels in a very long time. I went this past weekend with my friend to help her look for baby shower decorations and I was really impressed with everything they had out for Valentine's Day, Easter and spring. I tried to go through every aisle but got stuck in my favorite aisle with the stickers. They had everything from different cities, sports, themes, holidays, I mean you name it. The store could be a bit more organized and stocked up but other than that it was pleasantly good. I forgot about much stuff Michaels has to decorate and make your own decorations. I would definitely be returning to finish making my daughter's scrapbook. I love supplies and crafty things. The restroom was clean which is a plus, the check out service was nice and quick to.
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November 2015 by Melissa N.
Not only was I charged for something I didn't buy. The items I had in my cart weren't on the receipt. So I had to drive all the way back from the back of Kingwood to humble just to get what I originally went for.
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March 2015 by Alisha M.
Very big place! A lot of different aisles and stuff every artist, such as myself needs. The couple of times I've come here, it would usually be very quiet. Only problem I have coming here is having to find someone to help me find something or get something for me that is locked behind glass doors. I feel they are understaffed.
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November 2013 by Natalie G.
I needed to get baskets so I could make gift baskets. So I came to Michaels due to tge vast variety of baskets that they offer. The customer service is wonderful. I had a copoun on my phone and would not scan. The cashier was kind enough to use it any how
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July 2013 by Stephanie M.
Don't forget the sunday coupons. The store is neat, and you can find many craft supplies here. I personally hate the check out lines here. They often seem to be understaffed. I personally like Hobby Lobby better, but they are closed on Sundays. So sometimes you just end up here.
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April 2013 by Justin K.
If you need custom framing done this is the place. They run 50% off specials with an extra 30% off about once a quarter... ridiculously cheap framing. There's a lady named Connie who is extremely helpful and strives to make sure you feel taken care of. They even have a machine that shows you what mats and frames are going to look like on your piece before you choose... great technology! I will be back soon to get more framing done and would recommend this place to anyone who wants to get custom framing. I took in three pieces and all were beautifully done.
