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July 2024 by Delia Powell
Restocking fee of $25 for something I purchased 1 hr ago? Really?!
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July 2024 by monica priest
Absolutely horrible service.
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July 2024 by Diana Carr
Must go see the YARN WALL of fabulosity! Dillon and Jamie were helpful and amazing. Highly recommend.
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July 2024 by Alex Murray
Literally the worst Joann's I've been to in terms of staffing. I waited for my curbside order for twenty minutes, by the time I got pissed enough to call the store I just kept getting routed to an after hours message even though they were definitely open. Finally had to go into the store to get it.
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July 2024 by Sidney Parker
This place is closed down. It’s June 1 2024. No logo. Cool spot when it was open.
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May 2024 by Elvira Laibson
Always great store to find anything you need to fix or create something at home
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March 2024 by Katie May
Store was clean and all the associates were friendly and helpful! I love Joann! Wish I had one close to home
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March 2024 by Ceci Serey
This store has a wide variety of cardstock for crafting.
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March 2024 by CINDY FLETCHER
Staff is super friendly and let me know about the on app coupon.
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March 2024 by Jonathan Gonzalez
My family and I have gone to Joannes for a number of things. Unfortunately, our experience at the Deerbrook store was very poor. The customer service was absolutely atrocious. I have a legitimate issue that I feel like with a little bit of problem-solving could’ve been helped but when I asked for someone to just talk me through it, a frowning customer service woman appeared and said she doesn’t know anything about any of this. I explained what was going on, and she literally stared at me and didn’t say a thing and I said well, I guess there’s nothing you can do and she said no, and then again stared at me. This is not the way to handle customer service to make your customer feel stupid and awkward. I will never go to this Joannes again, and I will tell everybody I know to take their business elsewhere.
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February 2024 by Sharen
UpdateThey are moving! Everything is on sale now. You can't use coupons or other discounts. FYI. They will be in new location by May 2023. Still great people. Going to be moving on up to a better place!This is my local store, and I am her A LOT. The ladies that work there are always friendly. Some are not as fast at cutting fabric as I would want, but they are all endearing. The reason I gave it 4 stars is for the actual store. It is not that big. It does not have the variety other joanns has. It is an old building, kind of out of the way.
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February 2024 by Judy Powell
New store is beautiful! Found what I needed. Staff is always friendly and helpful.
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February 2024 by seane kinney
Love this store and at this location I've had the best service. Love the employees!! ?? Everything is awesome here.
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January 2024 by Kristi Campbell
The new store is large and amazing. Definitely a huge upgrade from the previous. However, my complains are the sense of urgency. When fabric is on sale you would expect a lot of employees helping. But no, you can be waiting awhile. Then at the cash wrap, there is no sense of urgency in getting people checked out. I’ve worked in retail, and the last thing you want is a line of impatient people ready to just throw their stuff down and walk out. And they won’t open a second register unless the line is in the flowers! Please do better!
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December 2023 by Ritza She Angler
OMG!!! The new Joann's Fabrics is Amazing ? ? check out their yarn section
