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March 2024 by Manuel Diaz (Manny)
I called beforehand to see how much it was to do my taxes, including Uber, they gave me the price of $99 per year. I had an appointment I came to my appointment and when I came, they told me it would be $300 per year. Don’t go here. It’s a Clickbait they tell you one price and then when it comes time to it, they give you another.
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March 2024 by Kathrine Drake
Cathy Dahl has been our tax preparer for two years now. She is knowledgeable & friendly. Great job, see you next year!
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March 2024 by Laura Hoffman
Cathy Dahl is the best! If you insist on doing your taxes by yourself, you are missing out on $$$. This gal knows her stuff. Thank you two years running, Cathy!
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October 2023 by Pamela Atkins
Very friendly. Connected my to the right place.
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April 2023 by Christian Kai
Great service and friendly just did not get informed on pricing. I should have ask perhaps it's my fault but it was the most expensive I've ever paid for taxed even with discount.
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March 2023 by Jorgi Despania
I had a 6pm appointment and arrived early. I was told that my person was still helping the previous client. As I waited a couple walks in, is helped, and leaves. The previous client leaves. Another person walks in with no appointment and is immediately lead to an cubicle. I left and will not be back! -1UPDATE: I called as suggested in the reply and made an appointment at another location. I received an email confirmation. I called as I'm on my way to find that there was NO APPOINTMENT for me on schedule.
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March 2023 by Tee Dy
I have been coming to this location since 2007. I didn't set my 2023 appointment with my tax preparer from last year because I had changed employment and was waiting on one of the W2 forms. I'd decided to upload the information that I did have via the H&R Block app. The next thing I know is, I ended up receiving an email thanking me for dropping off my documents and that my tax refund is being prepared.I called the Humble location and spoke with my last year tax preparer who stated that she went into the system to start the process, and when I was ready, I can come in to complete the rest. I informed her that I didn't plan on filling in the Humble office this year, I wanted to go to a location closer to where I live.She told me to calm down and that she will be backing out of the system. The reason why I was upset is because she didn't give me the option, she only wanted to make sure to get credit for preparing those taxes.Red Flag!! Just because a tax preparer has the ability to access our documents does not give them the right to access that information without permission. I will never come back to this location again.
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September 2022 by John Berliew
My tax specialist was ver helpful.
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April 2022 by Franchell Brock
Mrs. Plummer has been doing my taxes over 15 years. I am always amazed with the service I receive. Thank you Mrs. Plummer for being dedicated not only to H&R Block, but to your clients.
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April 2022 by Jorge Perez
Starting a small business sure requires alot of work & organization. Thanks to H&R block for having experts to help new small businesses owner like myself navigate through tax season!
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April 2022 by Mike Young
Kathy provided excellent customer service and went above and beyond and out of a way to make sure
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April 2022 by Lymaris Collazo
We always have the chance to improve. It was an excellent service.
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March 2022 by Steph Lejeune
Waiting a long time.one lady had appointment and the hr block lady never showed up.iv been here 30 minutes to drop off paperwork to complete my return.under staffed big time
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March 2022 by Suzanne Snyder
The tax preparers are very well trained and knowledgeable. Your computer program is excellent.
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March 2022 by Monica AR
I can understand every question, and the tips are always helpful to make next year easier.
